NEOTECH
D550 PRO Label Printer
D550 PRO Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your labeling strategy with the D550 PRO Label Printer, designed for high-resolution printing that meets professional standards in any industry.
Overview:
The D550 PRO Label Printer is a high-performance device engineered to meet the needs of professionals who demand precision and efficiency in label printing. Suitable for applications in industries like manufacturing, healthcare, and retail, this printer offers advanced features that support a wide range of labeling tasks.
Product Description:
This label printer features high-resolution printing capabilities for clear, readable labels, barcodes, and graphics. It supports a variety of label materials and sizes, making it highly versatile for all professional environments. The D550 PRO includes both wired and wireless connectivity options, including Wi-Fi and Bluetooth, enabling seamless integration into any workflow.
Key Features:
- High-Resolution Printing: Delivers crisp text and detailed graphics with up to 300 DPI resolution.
- Versatile Media Handling: Accommodates a range of label sizes and types, from durable synthetic materials to continuous length paper.
- Wireless Connectivity: Offers Wi-Fi and Bluetooth options for easy connection to multiple devices and networks.
- Robust Design: Constructed to withstand the demands of busy workplaces.
- Intuitive Interface: Features a user-friendly control panel for straightforward operation.
Product Quality and Performance:
The D550 PRO Label Printer is built to provide reliable, consistent performance under demanding conditions. Its durable design ensures it can operate effectively in a variety of settings, from quiet office environments to noisy production floors.
Specifications:
- Connectivity: USB, Ethernet, Wi-Fi, Bluetooth
- Print Method: Direct thermal/Thermal transfer
- Maximum Print Width: Up to 4 inches
- Resolution: 300 DPI
- Speed: Capable of printing up to 5 inches per second
Purpose of Use:
The D550 PRO is ideal for businesses that require high-quality labels for inventory management, asset tracking, shipping, and compliance labeling. It is particularly useful in sectors that require stringent labeling accuracy and durability.
How to Use:
- Setup: Connect the printer to your network or device via your preferred method (USB, Ethernet, Wi-Fi, or Bluetooth).
- Load Media: Open the media compartment to insert your chosen label roll or ribbon.
- Design Labels: Use included software or compatible apps to create custom labels.
- Print: Send your print jobs to the D550 PRO and collect your labels.
- Maintenance: Regularly clean the print head and cutter to maintain optimal print quality.
Supported Applications/Industries:
- Manufacturing: Label components, products, and safety warnings.
- Healthcare: Manage patient records, specimens, and pharmacy labeling.
- Retail: Create price tags, product information labels, and promotional stickers.
Benefits & Compatibility:
- Enhanced Productivity: Fast print speeds and easy connectivity reduce downtime and increase output.
- Superior Print Quality: High resolution ensures that all labels are legible and scan correctly.
- Adaptability: Works with various media types to suit different labeling needs.
Warranty and FAQs:
Includes a comprehensive manufacturer's warranty that covers parts and labor for a specified period. An extensive FAQ section provides support for troubleshooting and tips for best practices.
Packaging/Weight/Dimension:
- Packaging: Comes securely packaged to prevent damage during transit.
- Weight: Optimal for a desktop setting but robust enough for industrial environments.
- Dimensions: Compact enough to fit on most workspaces without sacrificing functionality.
Shop Today & Receive Your Delivery:
Order the D550 PRO Label Printer today to streamline your professional labeling tasks. Fast shipping and responsive customer service are guaranteed.
Best Price Guarantee:
We offer competitive pricing on our label printers. Find a lower price elsewhere, and we'll match it.
After Sales Support:
Our customer service team is ready to assist with any questions or concerns, ensuring you can fully leverage your label printer's capabilities.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experiences with the D550 PRO to help us continue improving our products and services.
Stock Availability:
Contact our customer service for information on stock levels and to inquire about bulk purchasing options.
Get in Touch:
For more details or assistance with the D550 PRO Label Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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