NEO Digital
Mobilebase DS5-UHF
Mobilebase DS5-UHF
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Leverage powerful UHF RFID capabilities with the Mobilebase DS5-UHF Rugged Handheld. Designed for seamless tracking and data management in harsh environments.
Overview:
The Mobilebase DS5-UHF is a specialized version of the robust DS5 rugged handheld device, equipped with Ultra High Frequency (UHF) RFID technology. This tool is engineered for sectors that require advanced RFID tracking and data management capabilities, such as logistics, warehousing, and asset management, particularly in challenging outdoor or industrial environments.
Product Description:
Featuring all the resilience of the DS5 with the added functionality of UHF RFID, this device can capture RFID tags from greater distances and process multiple tags simultaneously, greatly enhancing operational efficiency. It maintains high durability standards to withstand impacts, moisture, and dust, making it ideal for rigorous field use.
Key Features:
- UHF RFID Technology: Extends the range and speed of RFID scanning, ideal for inventory and asset tracking over larger areas.
- Rugged Design: Complies with MIL-STD-810G and IP68 ratings for top-tier dust, water, and drop resistance.
- Advanced Connectivity: Offers options like 4G LTE, Wi-Fi, and Bluetooth to ensure constant communication and data transmission.
- Long Battery Life: Engineered to support long hours of continuous use with quick charging capabilities.
- High-Performance Computing: Powered by an advanced processor and ample memory to handle complex applications smoothly.
Product Quality and Performance:
The DS5-UHF not only stands up to physical challenges but also excels in performance. Its RFID reader is optimized for quick, accurate tag detection, which is critical in fast-paced work environments. It's a reliable tool designed to streamline processes and reduce workload through efficient data handling.
Specifications:
- Operating System: Android or Windows (based on model choice)
- Processor: High-speed, multi-core processor
- Memory: Options available up to 16GB RAM
- Storage: Options available up to 256GB
- Display: Sunlight-readable touchscreen
- Battery: High-capacity, rechargeable
- Connectivity: 4G LTE, Wi-Fi, Bluetooth
- Certifications: MIL-STD-810G, IP68
- RFID: UHF RFID with long-range and high-speed scanning capabilities
Purpose of Use:
- Warehouse Management: Streamlines operations with efficient tracking and management of inventory.
- Asset Tracking: Provides precise monitoring and location tracking of assets within large facilities or across multiple sites.
- Field Service Management: Enhances service delivery by ensuring that all necessary parts and tools are correctly accounted for and available.
How to Use:
- Initial Setup: Fully charge the device, install necessary software, and configure network settings.
- RFID Configuration: Set up RFID parameters according to your operational needs.
- Daily Operations: Use the handheld throughout operations to scan and manage RFID tags.
- Data Syncing: Regularly synchronize data with your central systems to maintain accurate records.
- Maintenance: Perform regular maintenance checks to ensure the device and its RFID components are in optimal condition.
Supported Applications/Industries:
- Logistics and Supply Chain: Improves the accuracy and speed of goods receiving, sorting, and shipping.
- Manufacturing: Aids in tracking components through production lines and inventory levels.
- Retail: Enhances inventory management and reduces shrinkage through better stock control.
Benefits & Compatibility:
- Enhanced Tracking: RFID capabilities allow for non-line-of-sight data capture, increasing the accuracy and efficiency of inventory and asset management.
- Robust Durability: Minimizes downtime due to device failure or damage in harsh environments.
- Adaptability: Easily integrates with existing systems and is capable of handling various tagging standards.
Warranty and FAQs:
Comes with a comprehensive manufacturer's warranty that covers technical issues and hardware malfunctions. An FAQ section on the manufacturer’s website offers troubleshooting advice and operational tips.
Packaging/Weight/Dimension:
- Packaging: Sturdy packaging ensures safe delivery.
- Weight: Designed for balance and usability in rigorous conditions.
- Dimensions: Compact enough for mobility without compromising on screen size or functionality.
Shop Today & Receive Your Delivery:
Order the Mobilebase DS5-UHF today for advanced RFID capabilities in a rugged format. Expect efficient delivery and excellent customer support.
Best Price Guarantee:
We offer competitive pricing on our rugged devices. Find a lower price elsewhere, and we will match it.
After Sales Support:
Our dedicated support team is available to assist with any setup or operational queries, ensuring you can fully utilize the RFID capabilities of your device.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the DS5-UHF to help us enhance our products and services.
Stock Availability:
Contact our customer service for current stock information and bulk purchasing options.
Get in Touch:
For more details or assistance with the Mobilebase DS5-UHF Rugged Handheld Device, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always verify with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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