NEO Digital
POSIFLEX XT-3915-G2
POSIFLEX XT-3915-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience the next level of transaction efficiency with the POSIFLEX XT-3915-G2, featuring a compact design and powerful features tailored for dynamic retail environments. Learn more at NEOTECH!
Overview:
The POSIFLEX XT-3915-G2 POS Terminal is specifically engineered for businesses that require both functionality and style. This terminal combines a powerful performance with a sleek design, making it a perfect fit for various retail and hospitality settings that demand reliability and user-friendly interfaces.
Product Description:
The POSIFLEX XT-3915-G2 is equipped with a responsive 15-inch touchscreen and a powerful processor designed to handle high transaction volumes with ease. Its slim profile and ability to fold flat make it particularly suitable for environments where space is at a premium but performance cannot be compromised.
Key Features:
- Efficient Processing Power: Equipped with a robust processor to ensure smooth and rapid service, even during peak hours.
- Touchscreen Interface: A 15-inch touchscreen provides ample space for easy interaction and enhances user experience.
- Sleek, Foldable Design: Ideal for tight spaces, offering flexibility in setup without sacrificing functionality.
- Energy Saving: Low power consumption helps to reduce operating costs.
Product Quality and Performance:
Built to withstand the demands of busy retail and hospitality environments, the POSIFLEX XT-3915-G2 is made from high-quality materials that ensure durability and long-term use. Its performance is optimized to maintain efficiency, providing a reliable POS solution that businesses can depend on.
Specifications:
- Processor: Advanced processor for high-speed transactions.
- Display: 15-inch capacitive touchscreen, offering clarity and responsive touch.
- Connectivity: Includes essential ports for USB, serial, and Ethernet, with optional Wi-Fi connectivity.
- OS Compatibility: Supports various operating systems to integrate smoothly with existing business setups.
Purpose of Use:
Designed for retailers, cafes, and restaurants looking for a compact, powerful POS system, the POSIFLEX XT-3915-G2 enhances checkout processes, improves customer interactions, and manages workflows efficiently.
How to Use:
To get started with the POSIFLEX XT-3915-G2, simply connect it to your business network, configure peripherals such as printers and scanners, and load your POS software. Its easy setup and intuitive interface make it accessible for all users, reducing training time and enhancing productivity.
Supported OS/Application/Industries:
This POS system supports a wide range of applications, making it suitable for various business types within the retail and hospitality sectors, where quick, efficient service is crucial.
Benefits & Compatibility:
- Enhanced Service Speed: Processes transactions quickly to minimize wait times.
- Flexible Placement: Compact and foldable design allows for multiple placement options.
- Reliable Performance: Engineered to perform in high-demand situations consistently.
Warranty and FAQs:
Includes a one-year warranty with extended support options available, ensuring your investment is protected. A comprehensive online FAQ and dedicated customer service are available for troubleshooting and operational guidance.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect during shipping.
- Weight: Approximately 6 kg, combining stability with ease of movement.
- Dimensions: 372 mm x 320 mm x 252.7 mm, compact design maximizes space efficiency.
Shop Today & Receive Your Delivery Across the UAE:
Order the POSIFLEX XT-3915-G2 from NEOTECH and take advantage of our reliable delivery services throughout the UAE. Upgrade your business operations with a trusted and efficient POS system!
Best Price Guarantee:
NEOTECH offers the POSIFLEX XT-3915-G2 at competitive prices. We will match lower prices found elsewhere, ensuring you get the best deal.
After Sales Support:
We provide exceptional after-sales support to ensure you are fully satisfied with your POSIFLEX XT-3915-G2. Our team is ready to assist with any setup or operational needs.
Request for Customer Reviews and Testimonials:
We encourage feedback from our customers! Please share your experiences with the POSIFLEX XT-3915-G2 to help us continue improving our products and services.
Stock Availability:
Please contact us to confirm the availability of the POSIFLEX XT-3915-G2 before placing your order. While we aim to maintain accurate stock levels, availability can fluctuate. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX XT-3915-G2 or any other inquiries, please contact our expert team. We are dedicated to providing you with all the support you need.
Disclaimer:
All information about the POSIFLEX XT-3915-G2 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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