NEO Digital
POSIFLEX XT-3915IR-G2
POSIFLEX XT-3915IR-G2
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Leverage the cutting-edge infrared touch technology of the POSIFLEX XT-3915IR-G2 for smoother customer interactions and faster transactions. Ideal for high-volume retail and hospitality. Visit NEOTECH today!
Overview:
The POSIFLEX XT-3915IR-G2 POS Terminal integrates infrared touch technology to offer businesses a reliable and highly responsive user interface. This advanced POS system is designed to meet the needs of retail and hospitality sectors where speed, accuracy, and durability are paramount.
Product Description:
Featuring a 15-inch infrared touchscreen, the POSIFLEX XT-3915IR-G2 ensures superior touch sensitivity and reliability over traditional capacitive or resistive touch systems. It is equipped with a powerful processor to handle high transaction volumes effortlessly, making it perfect for environments that demand quick and accurate service.
Key Features:
- Infrared Touchscreen: Offers high touch resolution with less susceptibility to environmental interferences or contaminants.
- Robust Processor: Ensures efficient and fast processing for demanding retail operations.
- Sleek and Ergonomic Design: Enhances the user experience while fitting seamlessly into any modern business setting.
- Energy Efficient: Designed to consume less power, optimizing operational cost efficiency.
Product Quality and Performance:
The POSIFLEX XT-3915IR-G2 is built with premium materials that ensure durability and longevity, even in the most challenging environments. Its infrared touch technology provides a more durable touch interface, less prone to physical wear and tear.
Specifications:
- Processor: Capable of supporting intensive applications and multitasking.
- Display: 15-inch infrared touchscreen that provides excellent clarity and touch sensitivity.
- Connectivity: Equipped with multiple USB, serial, and Ethernet ports, with optional Wi-Fi connectivity.
- OS Compatibility: Supports various operating systems for easy integration with existing systems.
Purpose of Use:
The POSIFLEX XT-3915IR-G2 is ideally suited for retail stores, restaurants, and other service industries that require a fast, reliable, and easy-to-use POS system to enhance customer interactions and streamline operations.
How to Use:
To set up the POSIFLEX XT-3915IR-G2, simply integrate it into your existing network, connect all necessary peripherals, and load your POS software. The infrared touchscreen does not require frequent calibration and provides consistent performance under various environmental conditions.
Supported OS/Application/Industries:
This POS terminal is versatile enough to support multiple applications, making it suitable for a wide range of industries, particularly those that benefit from the enhanced durability and responsiveness of infrared touch technology.
Benefits & Compatibility:
- Enhanced Touch Accuracy: Reduces errors in fast-paced transaction environments, improving operational efficiency.
- High Durability: Infrared technology offers greater resistance to scratches and liquids, ensuring longevity.
- User-Friendly Interface: Simplifies the learning curve for new employees and enhances the customer service experience.
Warranty and FAQs:
Includes a one-year warranty, with comprehensive after-sales support available to address any operational questions or issues.
Packaging/Weight/Dimension:
- Packaging: Securely packaged to protect the unit during transit.
- Weight: Approximately 7 kg, providing stability and easy handling.
- Dimensions: 372 mm x 320 mm x 252.7 mm, designed to efficiently utilize workspace without sacrificing performance.
Shop Today & Receive Your Delivery Across the UAE:
Order your POSIFLEX XT-3915IR-G2 from NEOTECH and benefit from our reliable delivery services throughout the UAE. Elevate your business operations with this high-performance, infrared touch POS system!
Best Price Guarantee:
At NEOTECH, we offer the POSIFLEX XT-3915IR-G2 at competitive prices. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction includes offering exceptional after-sales support. Our team is ready to assist with any setup or operational needs to ensure your POS system continues to perform optimally.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the POSIFLEX XT-3915IR-G2 to help us continue to improve our products and services.
Stock Availability:
Please contact us to verify the availability of the POSIFLEX XT-3915IR-G2 before placing your order. While we aim to maintain accurate stock levels, availability can fluctuate. Products are typically ready to ship within 10-15 working days after order confirmation.
Get in Touch:
For more information about the POSIFLEX XT-3915IR-G2 or any other inquiries, please contact our expert team. We are here to provide you with all the support you need.
Disclaimer:
All information about the POSIFLEX XT-3915IR-G2 on NEOTECH's website is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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