NEO Digital
ACEASIA POCi-W22C-ULT5
ACEASIA POCi-W22C-ULT5
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your industrial solutions with the ACEASIA POCi-W22C-ULT5 Panel PC. Featuring robust build and advanced technology for reliable, efficient operations. Order now for superior control!"
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Overview
Introduce cutting-edge technology into your industrial environment with the ACEASIA POCi-W22C-ULT5 Panel PC. Designed for demanding applications, this powerful tool enhances operational efficiency and reliability, making it an essential component for any modern industrial setup.
Product Description
The ACEASIA POCi-W22C-ULT5 is a high-performance Panel PC engineered to meet the rigorous demands of industrial applications. With its powerful Intel Core i5 processor and a durable, sunlight-readable display, this device ensures optimal performance in a variety of environments, including manufacturing, logistics, and control systems. Its fanless design not only reduces maintenance costs but also ensures quiet operation, making it suitable for noise-sensitive areas.
Key Features
- High-Performance Processor: Equipped with an Intel Core i5-8365UE for swift and efficient operations.
- Rugged Design: Built to withstand harsh industrial environments with IP65-rated front panel protection against dust and water.
- Sunlight-Readable Display: 21.5" LED-backlit screen with multi-touch capabilities, perfect for outdoor and bright environments.
- Expandable Memory and Storage: Comes with options for additional RAM and storage upgrades to handle complex tasks and larger datasets.
- Energy-Efficient: Utilizes low power consumption technology to reduce energy costs.
Product Quality and Performance
The ACEASIA POCi-W22C-ULT5 is crafted from high-quality materials and components, ensuring durability and reliability. Tested extensively under extreme conditions, it performs consistently, providing dependable uptime and reducing the likelihood of operational disruptions.
Specifications
- Processor: Intel Core i5-8365UE
- Display: 21.5-inch Full HD (1920x1080) LED-backlit LCD
- Touchscreen: Projected Capacitive Multi-Touch
- Operating System Compatibility: Supports Windows 10, Linux
- I/O Ports: Multiple USB, HDMI, and Ethernet ports for comprehensive connectivity.
- Certifications: CE, FCC Class A
Purpose of Use
This Panel PC is ideally suited for industrial automation, machine control, digital signage, and environmental monitoring, providing a reliable platform for managing complex industrial tasks effectively.
How to Use
Installation is straightforward—mount the unit using its VESA-compatible holes, connect it to your network and power source, and configure the operating system to suit your operational needs. The intuitive touchscreen interface and customizable I/O options make integration into existing systems seamless.
Supported OS/Application/Industries
This Panel PC supports various operating systems, making it highly adaptable to different industrial applications, including automation, healthcare, retail, and more, where robust computing power and durability are essential.
Benefits & Compatibility
- Operational Efficiency: Speeds up processes with its high-performance computing capabilities.
- Adaptability: Easily integrates with existing systems due to its versatile OS support and multiple I/O ports.
- Durability: Ensures long-term reliability with its rugged build, suitable for any industrial environment.
Warranty and FAQs
The ACEASIA POCi-W22C-ULT5 comes with a standard 2-year warranty, with extended options available. For more detailed information, visit our FAQ section or contact our support team.
Packaging/Weight/Dimension
- Package Contents: Panel PC, power adapter, user manual.
- Weight: Approx. 7 kg.
- Dimensions: 524 mm x 332 mm x 55 mm.
Shop Today & Receive Your Delivery Across the UAE!
Benefit from our efficient delivery services across the UAE when you order the ACEASIA POCi-W22C-ULT5. Ensure your industrial setups are equipped with the best in class technology.
Best Price Guarantee
Get the best deal on the ACEASIA POCi-W22C-ULT5 with our price match guarantee. Invest in quality and performance at competitive prices.
After Sales Support
Our dedicated support team is here to assist you with any post-purchase questions or issues, ensuring your Panel PC continues to operate at peak efficiency.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA POCi-W22C-ULT5 to help us improve and to inform others about its performance and reliability.
Stock Availability
Please contact us to confirm the availability of the ACEASIA POCi-W22C-ULT5 before placing your order. We strive to maintain accurate inventory levels and provide up-to-date information.
Get in Touch
For more information about the ACEASIA POCi-W22C-ULT5 or any other inquiries, our expert sales team is ready to help. Reach out today to find the perfect industrial solutions for your needs.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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