NEO Digital
ACEASIA VisualClient-APL PANEL PC WITH INTEL® APOLLO
ACEASIA VisualClient-APL PANEL PC WITH INTEL® APOLLO
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Embrace cutting-edge industrial computing with the ACEASIA VisualClient-APL Panel PC, powered by Intel® Apollo. Designed for durability and performance in demanding environments, this Panel PC is ideal for automation, control, and data management." (258 Characters)
Overview
The ACEASIA VisualClient-APL Panel PC is engineered to meet the rigorous demands of industrial applications. Powered by the efficient Intel® Apollo Lake processor, this Panel PC combines superior performance with exceptional durability to handle complex tasks in harsh operational environments.
Product Description
This Panel PC features a rugged design that is both water and dust-resistant, making it ideal for use in conditions that typical computers cannot withstand. With its high-performance Intel® Apollo Lake processor, it ensures smooth operation and multitasking capabilities. The ACEASIA VisualClient-APL is equipped with a touchscreen interface for ease of use, even in industrial settings where user interaction may involve gloves or rough handling.
Key Features
- Intel® Apollo Lake Processor: Delivers reliable and efficient processing power for industrial applications.
- Touchscreen Interface: Responsive and durable touchscreen for interactive applications.
- Rugged Construction: IP65-rated for water and dust resistance, suitable for harsh environments.
- Expandable Memory and Storage: Offers options to expand RAM and storage to meet specific application needs.
- Multiple Connectivity Options: Includes Ethernet, USB, and serial ports for versatile connectivity with industrial equipment.
Product Quality and Performance
The VisualClient-APL is built with industrial-grade components that ensure longevity and reliability. It undergoes stringent testing to guarantee performance under extreme temperatures and other challenging conditions typically found in industrial settings.
Specifications
- Processor: Intel® Apollo Lake
- Display: Available in various sizes with a resistive or capacitive touchscreen option.
- Memory: Expandable, with various options based on application requirements.
- Storage: SSD options for faster data access and better reliability.
- Operating System Compatibility: Supports Windows 10 IoT, Linux, and other industrial operating systems.
- Certifications: CE, FCC, and RoHS compliance for global operational standards.
Purpose of Use
Ideal for applications such as factory automation, machine control, inventory management, and interactive kiosks. The ACEASIA VisualClient-APL provides a versatile platform that can integrate seamlessly into existing operations to enhance control and efficiency.
How to Use
Set up the Panel PC by connecting it to the power source and industrial networks via its ample I/O ports. Install necessary software through the accessible storage and memory bays. Customize settings via the touchscreen or connected peripherals to tailor the system to specific operational needs.
Supported Environments
Specifically designed for tough industrial environments, including manufacturing floors, outdoor installations, and areas with significant exposure to moisture and dust.
Benefits & Compatibility
- Enhanced Productivity: Streamlines operations with fast computing and efficient data handling.
- Durability: Stands up to industrial wear and tear, reducing downtime and maintenance costs.
- Ease of Integration: Easily integrates with existing networks and industrial systems, reducing setup time and compatibility issues.
Warranty and FAQs
Includes a comprehensive warranty that covers manufacturing defects and technical support. An extensive FAQ section provides assistance for setup, maintenance, and troubleshooting.
Packaging/Weight/Dimension
- Package Contents: ACEASIA VisualClient-APL Panel PC, power supply, user manual.
- Weight: Optimally designed for secure mounting and stability.
- Dimensions: Compact enough to fit into a variety of industrial spaces without compromising functionality.
Shop Today & Receive Your Delivery Fast!
Order the ACEASIA VisualClient-APL Panel PC today for a reliable industrial computing solution, with quick and efficient delivery.
Best Price Guarantee
We offer the ACEASIA VisualClient-APL at competitive prices, ensuring you get the best value for your industrial computing needs.
After Sales Support
Our dedicated support team is available to assist with any inquiries or issues, ensuring you can fully utilize the capabilities of your new Panel PC.
Request for Customer Reviews and Testimonials
We encourage users to share their experiences with the ACEASIA VisualClient-APL to help us continue to improve our products and customer service.
Stock Availability
Before placing your order, please contact us to confirm the availability of the ACEASIA VisualClient-APL Panel PC. The product can be available within 10-15 working days after your order confirmation.
Get in Touch
For more information about the ACEASIA VisualClient-APL Panel PC or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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