NEO Digital
UniFi Pro 24
UniFi Pro 24
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your network's efficiency with the UniFi Pro 24 Switch. Featuring advanced PoE support and enterprise-level management capabilities. Available now at NEOTECH.
Overview
The UniFi Pro 24 Switch is designed for businesses that require efficient power and data management across their network. With advanced Power over Ethernet (PoE) capabilities and high-speed connectivity, this switch is perfect for powering high-performance devices while maintaining robust data throughput.
Product Description
Equipped with 24 PoE++ ports, the UniFi Pro 24 delivers high power output suitable for demanding devices such as surveillance cameras, Wi-Fi 6 APs, and advanced VoIP systems. It includes two 10G SFP+ ports for high-speed uplinking, ensuring optimal data transfer rates and minimal latency across the network.
Key Features
- 24 PoE++ Ports: Offers up to 60W per port to power devices efficiently, reducing the need for additional power supplies.
- Layer 3 Features: Supports advanced network routing protocols to manage internal traffic effectively and enhance security.
- 10G SFP+ Uplinks: Provides high-speed uplinks to ensure a smooth, lag-free experience across the network.
- UniFi Network Controller Integration: Managed through the UniFi Network Controller software for streamlined configuration and monitoring.
- Robust Security Options: Includes ACL, VLAN, and QoS for secure and organized data traffic management.
Product Quality and Performance
The UniFi Pro 24 Switch is built with high-quality components designed to withstand intensive operational demands. It features a durable metal casing and advanced cooling systems to maintain optimal performance levels without overheating.
Specifications
- Ports: 24x Gigabit Ethernet PoE++ ports, 2x 10G SFP+ ports
- Total Non-Blocking Throughput: Ensures smooth processing of data even under heavy load.
- Switching Capacity: High capacity to handle simultaneous data streams effectively.
- Power Budget: Significant total power output to support all connected PoE devices.
- Form Factor: Rack-mountable to easily fit into existing network setups.
Purpose of Use
Ideal for medium to large businesses, educational institutions, and healthcare facilities that require a high-density network setup with centralized power management for various devices.
How to Use
To deploy the UniFi Pro 24, install it in your network rack, connect the devices you wish to power via Ethernet cables, and configure the switch through the UniFi Network Controller. This setup allows for complete control over network activities and device management.
Supported Industries
This switch is especially useful in industries like hospitality, retail, and professional services, where multiple networked devices are crucial for daily operations and where network reliability and efficiency are paramount.
Benefits & Compatibility
The UniFi Pro 24 Switch enhances network efficiency by consolidating power and data delivery, simplifying infrastructure, and reducing overall energy consumption. It is compatible with all standard PoE and Ethernet-enabled devices, providing flexibility and ease of integration into existing networks.
Warranty and FAQs
Comes with a manufacturer's warranty that includes support for technical issues and defects. A comprehensive FAQ section is available to assist with setup, troubleshooting, and best practices.
Packaging/Weight/Dimension
Packaged securely to prevent damage during shipping, with detailed specifications provided for weight and dimensions to aid in installation planning.
Shop Today & Receive Your Delivery Across the UAE!
Order your UniFi Pro 24 Switch from NEOTECH and benefit from our fast, reliable delivery services, ensuring your network is powered and managed without delay.
Best Price Guarantee
At NEOTECH, we offer the UniFi Pro 24 at competitive prices, backed by our best price guarantee, ensuring you receive the best deal possible.
After Sales Support
Our dedicated support team is available to help with any installation or configuration needs, ensuring your network is up and running smoothly.
Request for Customer Reviews and Testimonials
We value feedback from our customers and encourage you to share your experience with the UniFi Pro 24 to help us continue to improve our products and services.
Stock Availability
Please contact us directly to verify the current stock levels of the UniFi Pro 24 Switch. We aim to maintain accurate stock levels to ensure prompt delivery.
Get in Touch
For more detailed information or assistance with your UniFi Pro 24 purchase, contact our expert support team. We are here to provide personalized assistance to meet your networking needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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