NEOTECH
APC Smart Smc1000ic UPS - 1000VA
APC Smart Smc1000ic UPS - 1000VA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Ensure uninterrupted operations with the APC Smart SMC1000IC UPS, providing 1000VA of dependable backup power for business-critical systems. Now available at NEOTECH.
Overview
The APC Smart SMC1000IC UPS is engineered to offer superior power protection for office computers, servers, and network devices. With a 1000VA capacity, this UPS ensures that essential systems continue to run during power interruptions, safeguarding against data loss and system failures.
Product Description
The APC Smart SMC1000IC UPS offers efficient and reliable power protection with its 1000VA/600W capacity, making it suitable for small to medium-sized business applications. It features pure sine wave output, essential for compatibility with high-end servers and sensitive electronics that require stable power. This UPS includes an LCD interface that provides clear and concise information on power status and events, allowing for easy monitoring and control. The SMC1000IC is equipped with eight battery and surge-protected outlets, ensuring adequate coverage for multiple devices. Additionally, its network-grade power conditioning protects connected devices from surges, spikes, lightning, and other power disturbances. The UPS also supports optional cloud monitoring via APC's SmartConnect app, which provides proactive health monitoring and notifications to enhance system management.
Key Features
- 1000VA/600W Power Capacity: Provides robust backup power to keep critical systems running during outages.
- Pure Sine Wave Output: Ensures clean and stable energy to protect sensitive electronic equipment.
- LCD Interface: Offers intuitive access to manage and monitor power settings and conditions.
- Eight Battery and Surge-Protected Outlets: Allows for comprehensive coverage of essential systems.
- SmartConnect Ready: Enables optional cloud-based monitoring for enhanced usability and insight.
- Network-grade Power Conditioning: Shields against harmful power disturbances.
Product Quality and Performance
APC's commitment to quality is evident in the SMC1000IC UPS, which is built to deliver reliable and safe power protection. This unit is designed to perform consistently under various power conditions, ensuring longevity and performance stability.
Specifications
- Model: APC Smart SMC1000IC
- Output Power Capacity: 1000VA / 600W
- Output Connections: (8) IEC 320 C13 (Battery Backup and Surge Protection)
- Input Connection Type: IEC 320 C14
- Battery Type: Maintenance-free sealed Lead-Acid battery with suspended electrolyte
- Interface Port(s): SmartSlot, USB
- Form Factor: Tower
- Dimensions and Weight: Exact dimensions and weight to be specified
Purpose of Use
Ideal for protecting critical network equipment, servers, and computers in small to medium-sized business environments from power disturbances and outages.
How to Use
Install the UPS in a secure location, connect it to the AC outlet, and plug your devices into the provided battery backup outlets. Manage settings and monitor the system via the LCD interface or through the optional SmartConnect app.
Supported Applications
This UPS is particularly well-suited for IT systems, networking equipment, and other critical infrastructure that require continuous and clean power supply.
Benefits & Compatibility
The SMC1000IC provides high-performance power protection, is compatible with a wide range of electronic devices, and offers enhanced functionality through additional connectivity options and cloud monitoring.
Warranty and FAQs
Comes with a standard 3-year warranty, which includes battery coverage. For more detailed support and warranty options, visit the NEOTECH website or contact customer service.
Packaging/Weight/Dimension
Includes the UPS unit, a user manual, and all necessary connecting cables. Packaging is designed to ensure safe delivery. Exact specifications will be provided.
Shop Today & Receive Your Delivery Across the UAE!
Order your APC Smart SMC1000IC UPS from NEOTECH and enjoy reliable delivery services across the UAE. Protect your vital systems with trusted power backup.
Best Price Guarantee
NEOTECH offers the APC Smart SMC1000IC UPS at competitive prices. If you find it cheaper elsewhere, we will match the price to ensure you get the best value.
After Sales Support
Our dedicated team at NEOTECH is committed to providing excellent after-sales support. Contact us for any assistance with your APC UPS, and we will ensure your satisfaction.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the APC Smart SMC1000IC UPS. Your feedback helps us to improve our services and supports other customers in making informed decisions.
Stock Availability
Please check with NEOTECH for the current availability of the APC Smart SMC1000IC UPS before placing your order to ensure timely delivery.
Get in Touch
For more details about the APC Smart SMC1000IC UPS or any other inquiries, please contact NEOTECH. Our expert team is ready to assist you with all your power protection needs.
Disclaimer
All information regarding the APC Smart SMC1000IC UPS is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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