NEOTECH
Mikrotik GPEN21 - SMART POWER INJECTOR ACCESSORIES
Mikrotik GPEN21 - SMART POWER INJECTOR ACCESSORIES
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your network's performance with the MikroTik GPEN21, a smart power injector designed to manage and supply PoE power efficiently. Available now at NEOTECH.
Overview
The MikroTik GPEN21 smart power injector is engineered to optimize and manage power distribution within your network infrastructure. This device not only delivers power over Ethernet (PoE) but also provides advanced management features, making it an essential tool for network administrators looking to enhance efficiency and control.
Product Description
The GPEN21 is a versatile power injector that combines network management capabilities with PoE supply, supporting devices like small cell LTE stations, security cameras, and Wi-Fi access points. It features an intelligent management system that allows administrators to monitor and control power output remotely, ensuring optimal performance and reliability. The GPEN21 is equipped with one Gigabit Ethernet port and one SFP port, offering flexibility in connecting fiber or Ethernet for backhaul.
Key Features
- PoE Support: Delivers up to 24V PoE output, compatible with a wide range of devices.
- Management Features: Includes a web interface for monitoring and configuration of connected devices.
- Connectivity Options: Features one Gigabit Ethernet port and one SFP port for versatile network connections.
- Compact Design: Small form factor that is easy to install and integrate into existing network setups.
- Energy Efficient: Optimizes power use to reduce energy consumption and costs.
Product Quality and Performance
Constructed with high-quality materials, the MikroTik GPEN21 is designed to withstand the rigors of continuous operation in diverse environments. Its reliable performance and robust build make it an ideal choice for deploying in both indoor and outdoor settings.
Specifications
- PoE Output: 24V 1A
- Network Interface: 1 x Gigabit Ethernet port, 1 x SFP port
- Management: Web-based interface for device configuration and monitoring
- Power Input: Accepts 12-57V power input via DC jack or PoE input
- Form Factor: Compact and durable casing
- Dimensions: Detailed dimensions available upon request
Purpose of Use
- Telecommunications: Ideal for powering and managing telecommunications equipment like LTE small cells.
- Security Systems: Perfect for providing power and network management to IP cameras in a security setup.
- Commercial Buildings: Suitable for deploying in office buildings to manage and power network devices efficiently.
How to Use
- Connect the GPEN21 to your network’s power source and upstream connection via Ethernet or SFP.
- Connect the PoE output to your PoE-compatible device.
- Access the device’s web interface to configure and monitor the power output and system settings.
- Utilize the monitoring features to ensure optimal performance and troubleshoot any issues remotely.
Supported Applications
- Provides a reliable power source and network connection for PoE devices such as wireless access points, IP cameras, and VoIP phones.
Benefits & Compatibility
The GPEN21 offers an efficient, integrated solution for managing network power needs, reducing complexity and enhancing the capability of network systems.
Warranty and FAQs
NEOTECH offers comprehensive support and warranty for the MikroTik GPEN21, ensuring customers have access to assistance when needed. For warranty details and frequently asked questions, please contact NEOTECH's customer service.
Packaging/Weight/Dimension
Ships with all necessary accessories for installation, including mounting hardware. Packaging details including weight and dimensions are provided to ensure proper handling and planning.
Shop Today & Receive Your Delivery Across the UAE!
Order your MikroTik GPEN21 from NEOTECH and take advantage of our efficient delivery service across the UAE. Enhance your network with this smart power management solution.
Best Price Guarantee
NEOTECH guarantees competitive pricing for the MikroTik GPEN21, backed by our best price promise, ensuring you receive the best value for your investment.
After Sales Support
Our experienced support team at NEOTECH is available to assist with any installation or performance issues, helping you to maximize the benefits of your new smart power injector.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the MikroTik GPEN21 to assist others in making informed purchasing decisions and to help us improve our offerings.
Stock Availability
Please check with NEOTECH for the current availability of the MikroTik GPEN21 to ensure timely delivery for your order.
Get in Touch
For more information about the MikroTik GPEN21 or other inquiries, please contact NEOTECH. Our team is ready to provide expert advice and assistance with your network management needs.
Disclaimer
All information regarding the MikroTik GPEN21 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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