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NEO Digital

DELL ALIENWARE X16 R1 13th Gen i9-13900HK

DELL ALIENWARE X16 R1 13th Gen i9-13900HK

Dhs. 25,070.00 AED
Dhs. 25,368.00 AED Dhs. 25,070.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Elevate your gaming with the DELL Alienware X16 R1, powered by a 13th Gen Intel i9-13900HK processor. Discover unmatched performance and stunning visuals at NEOTECH.

Overview

The DELL Alienware X16 R1 redefines high-end gaming with its formidable 13th Gen Intel i9-13900HK processor, designed for gamers and professionals seeking unmatched performance and state-of-the-art technology.

Product Description

The Alienware X16 R1 is crafted for superior gaming experiences, featuring the Intel i9-13900HK processor, renowned for its blazing-fast speeds and efficiency. This laptop is equipped with NVIDIA GeForce RTX graphics, ensuring detailed and smooth visuals in the latest gaming titles. The 16-inch display offers options for QHD or UHD resolutions, complemented by NVIDIA G-SYNC technology to minimize screen tearing. With advanced thermal management systems, the X16 R1 maintains optimal performance even under heavy loads.

Key Features

  • Processor: 13th Gen Intel Core i9-13900HK for high-speed computing and elite gaming performance.
  • Graphics: NVIDIA GeForce RTX series, capable of handling intense graphics workloads and providing ray tracing capabilities.
  • Display: 16-inch QHD/UHD options with NVIDIA G-SYNC for fluid, tear-free visuals.
  • Memory and Storage: Up to 64GB DDR5 RAM and multiple SSD options for quick response times and ample storage.
  • Cooling System: Innovative cooling technology keeps the system stable and efficient during extended use.
  • Build Quality: Robust and stylish design with customizable RGB lighting to match your gaming aesthetics.

Product Quality and Performance

The Alienware X16 R1 is built with premium materials for durability and longevity, ensuring it withstands the rigors of intense gaming and professional use. Its performance is optimized by Alienware's Cryo-Tech cooling technology, which efficiently dissipates heat and allows the CPU and GPU to deliver their maximum output without thermal throttling.

Specifications

  • CPU: Intel Core i9-13900HK
  • GPU: NVIDIA GeForce RTX 3060, 3070, or 3080 options
  • Display: 16-inch with QHD (2560x1440) or UHD (3840x2160) resolution options
  • RAM: Up to 64GB DDR5
  • Storage: Options for dual drive configurations, including NVMe SSDs
  • Battery: High-capacity battery for extended use
  • Operating System: Windows 11 Home or Pro
  • Ports: Multiple USB-C, USB-A, HDMI, and an SD card reader for comprehensive connectivity

Purpose of Use

  • High-End Gaming: Designed to run AAA games at high settings with ease.
  • Creative Professionals: Suitable for video editing, 3D rendering, and other resource-intensive applications.
  • VR and Streaming: Optimized for VR experiences and live streaming with high-quality visuals and audio.

How to Use

  1. Connect the X16 R1 to an external display and peripherals for an enhanced gaming setup.
  2. Utilize the Alienware Command Center to customize performance settings, manage thermal controls, and adjust RGB lighting.
  3. Keep the system updated with the latest drivers and firmware to ensure peak performance and security.

Supported Applications

This laptop handles everything from advanced gaming, VR applications, to professional-grade software for creatives, thanks to its powerful internal specs.

Benefits & Compatibility

  • Offers unparalleled performance for gaming and multitasking.
  • Compatible with high-performance gaming peripherals and VR hardware.

Warranty and FAQs

NEOTECH provides full warranty support for the Alienware X16 R1, covering defects and technical issues. For detailed warranty information and FAQs, please contact NEOTECH’s customer service.

Packaging/Weight/Dimension

Includes the laptop, power adapter, and user manuals. Packaging is designed to ensure the device's safety during transit.

Shop Today & Receive Your Delivery Across the UAE!

Order your DELL Alienware X16 R1 from NEOTECH and enjoy fast, reliable delivery across the UAE. Step into the future of gaming with this exceptional laptop.

Best Price Guarantee

NEOTECH ensures competitive pricing for the Alienware X16 R1, backed by our commitment to providing you with the best possible value for your investment.

After Sales Support

Our expert team at NEOTECH is ready to assist with any setup or performance issues, ensuring you fully utilize the capabilities of your new Alienware laptop.

Request for Customer Reviews and Testimonials

We encourage our customers to share their experiences with the Alienware X16 R1 to help others make informed decisions and assist us in improving our services.

Stock Availability

Please check with NEOTECH for the current availability of the Alienware X16 R1 to ensure prompt delivery.

Get in Touch

For more information about the Alienware X16 R1 or other inquiries, please contact NEOTECH. Our team is prepared to assist you with any questions or needs regarding your gaming setup.

Disclaimer

All information regarding the Alienware X16 R1 is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Verify all product details, including specifications and prices, with NEOTECH before making a purchase

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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