NEOTECH
Brother HLL8360CDW Wireless Color Laser Printer
Brother HLL8360CDW Wireless Color Laser Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Brother HLL8360CDW Wireless Color Laser Printer – Superior Quality and Efficiency"
Overview:
The Brother HLL8360CDW is a top-tier color laser printer designed to meet the needs of businesses looking for high-speed printing, exceptional color quality, and advanced security features. Ideal for offices that require reliable, high-volume color printing with robust connectivity options, this printer ensures productivity and protection for your sensitive documents.
Product Description:
Enhance your office printing capabilities with the Brother HLL8360CDW. This powerful printer offers vibrant color output, rapid print speeds, and comprehensive security measures to safeguard your information. With both wireless and wired networking capabilities, along with support for mobile device printing, the HLL8360CDW is highly versatile and can easily integrate into your existing network. Automatic duplex printing and high-yield toner options provide additional cost savings, making it a cost-effective choice for modern offices.
Key Features:
- High-Speed Printing: Up to 33 pages per minute in both color and black and white.
- Advanced Security Features: Includes an integrated NFC card reader for secure print release and Active Directory support for network user authentication.
- Wireless and Wired Networking: Offers built-in Wi-Fi, Ethernet, and Wi-Fi Direct.
- Flexible Printing Options: Supports mobile printing via AirPrint, Google Cloud Print, Brother iPrint&Scan, and more.
- Automatic Duplex Printing: Reduces paper usage with two-sided printing capabilities.
Product Quality and Performance:
The Brother HLL8360CDW is built for durability and reliability, ensuring long-term performance even in demanding business environments. Its high-resolution printing delivers crisp, professional-quality documents and graphics, ideal for presentations, brochures, and other business materials.
Specifications:
- Print Speed: Up to 33 ppm (pages per minute)
- Connectivity: Wi-Fi, Ethernet, NFC, USB
- Maximum Resolution: 2400 x 600 dpi
- Paper Capacity: 300 sheets standard, expandable to 1,300 sheets
- Dimensions: 17.4" x 19.1" x 12.3" inches
- Weight: 48.1 lbs
Purpose of Use:
The HLL8360CDW is perfect for small to large businesses that need efficient, high-quality color printing. It's especially suited for departments like marketing, sales, and human resources that frequently produce color-intensive documents.
How to Use:
To start using the HLL8360CDW, connect it to your network via Wi-Fi or Ethernet, configure your preferred security settings, and you're ready to print from any connected device. Utilize the duplex feature to save on paper and easily manage device settings through the color touchscreen display.
Supported OS/Application/Industries:
Compatible with Windows, macOS, and Linux, the HLL8360CDW is suitable for a wide range of professional settings, particularly where secure, high-quality color printing is essential.
Benefits & Compatibility:
The printer's fast speed and high-quality output improve office efficiency, while its advanced security features protect sensitive data. Its compatibility with various mobile printing applications offers the flexibility needed in today’s mobile-first business environments.
Warranty and FAQs:
Brother offers a one-year limited warranty on the HLL8360CDW, complemented by excellent customer support to assist with any technical issues or queries.
Delivery Services (UAE):
NEO Digital provides efficient delivery services across the UAE, ensuring fast and reliable delivery of your Brother HLL8360CDW printer.
After Sales Support:
Our dedicated support team is available to provide expert assistance, from setup to troubleshooting, ensuring you get the most out of your investment.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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