Skip to product information
1 of 3

NEOTECH

Citizen Barcode Printer CL-E331

Citizen Barcode Printer CL-E331

Regular price Dhs. 3,550.00 AED
Regular price Dhs. 3,600.00 AED Sale price Dhs. 3,550.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview: The Citizen CL-E331 barcode printer offers exceptional performance, versatility, and ease of use, making it an ideal choice for small to medium-sized businesses. Designed for high-quality label printing, the CL-E331 is perfect for applications in retail, healthcare, logistics, and light manufacturing environments. With its robust construction and advanced features, this printer ensures reliable and efficient operations.

Key Features:

  • High-Resolution Printing: Delivers clear and sharp printing with a resolution of 300 dpi, ensuring high-quality barcodes and labels.
  • Compact and Robust Design: Compact size fits easily into any workspace, while durable construction ensures long-term reliability.
  • Versatile Connectivity: Supports USB, Ethernet, and serial connectivity, ensuring seamless integration with various systems.
  • User-Friendly Operation: Easy media loading and intuitive controls reduce setup and training time.
  • Fast Printing Speed: Prints labels at speeds up to 6 inches per second, enhancing productivity and efficiency.
  • Energy-Efficient: Features an ENERGY STAR® certification, reducing power consumption and operational costs.

Product Quality and Performance: The Citizen CL-E331 excels in quality and performance, designed to meet the needs of diverse business environments. Its high-speed printing capabilities and robust connectivity options make it a reliable tool for enhancing operational efficiency. Customer reviews consistently praise its reliability and ease of use, reinforcing its standing as a preferred choice for barcode printing.

Specifications:

  • Printing Technology: Thermal transfer and direct thermal
  • Print Speed: Up to 6 inches per second
  • Resolution: 300 dpi (12 dots/mm)
  • Maximum Print Width: 4.1 inches (104 mm)
  • Dimensions: 178 x 266 x 326 mm (W x D x H)
  • Weight: 4.6 kg
  • Connectivity: USB 2.0, Ethernet, Serial
  • Memory: 16 MB Flash, 32 MB SDRAM

Purpose of Use: The Citizen CL-E331 is designed for use in various business environments, providing a reliable and efficient solution for barcode and label printing. Its compact design and advanced features ensure dependable performance, making it ideal for applications such as retail, healthcare, logistics, and light manufacturing. The CL-E331 is engineered to enhance productivity and streamline labeling operations.

How to Use: To use the Citizen CL-E331, follow these steps:

  1. Power On: Connect the printer to a power source and turn it on using the power switch.
  2. Load Media: Open the media cover and load the desired label media or thermal transfer ribbon, ensuring it is properly aligned.
  3. Connect: Connect the printer to your computer or network using USB, Ethernet, or serial connections.
  4. Install Drivers: Install the appropriate printer drivers on your computer and configure the printer settings.
  5. Print: Use your labeling software to design and send print jobs to the CL-E331.
  6. Monitor: Check the printed labels for quality and ensure the printer is operating smoothly.

Supported OS/Application/Industries: The Citizen CL-E331 supports various operating systems, making it versatile for multiple applications. It is ideal for industries such as retail, healthcare, logistics, and light manufacturing, where reliable and efficient label printing is essential.

Benefits & Compatibility:

  • High Print Quality: Ensures sharp, clear prints for easy readability and scanning.
  • Durability: Withstands daily use in busy environments, ensuring long-lasting performance.
  • Versatility: Compatible with a wide range of devices and operating systems.
  • Efficiency: Easy to use and ensures fast, high-quality printing, improving workflow efficiency.

Warranty and FAQs: The Citizen CL-E331 comes with a comprehensive one-year warranty, covering any manufacturing defects or performance issues. For common queries, please refer to the Neo Digital product services page. If you encounter any problems, contact our sales representative for assistance. Should the issue persist, the Return Merchandise Authorization (RMA) process will be initiated.

Delivery Services (UAE): We offer reliable and efficient delivery services across the UAE, ensuring your Citizen CL-E331 reaches you promptly. Our commitment to excellent service covers all major cities and emirates, guaranteeing a seamless and secure delivery experience.

After Sales Support: Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction. From setup assistance to troubleshooting, our dedicated team is here to help you get the most out of your Citizen CL-E331.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

View full details

Customer Reviews

Be the first to write a review
0%
(0)
0%
(0)
0%
(0)
0%
(0)
0%
(0)

WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

  • Barcode Scanner

    QuickScan

    the Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.

    Barcode Scanner 
  •  Zebra GK-420T

    GK420T

    Zebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Barcode Printer 
  • Mobile Printer

    LKP43

    Sewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.

    Mobile Printer 
  • U220B

    Epson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.

    Receipt Printer 
1 of 4