NEOTECH
Zebra Mobile Scanner RS5000
Zebra Mobile Scanner RS5000
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Introduction: The Zebra RS5000 Mobile Scanner is a durable, high-performance hands-free scanning solution designed to enhance productivity in warehousing and logistics environments. With its rugged design and advanced scanning capabilities, the RS5000 allows for efficient and accurate data capture, improving operational efficiency and reducing errors.
Key Features:
- Hands-Free Operation: Wearable design allows for hands-free scanning, enhancing productivity.
- High-Performance Scanning: Advanced scanning technology for fast and accurate 1D/2D barcode capture.
- Rugged Design: Built to withstand harsh environments, including drops, dust, and water exposure.
- Comfortable and Ergonomic: Lightweight and comfortable to wear, minimizing user fatigue during long shifts.
- Versatile Connectivity: Compatible with Zebra mobile computers, offering seamless integration.
- Extended Battery Life: Provides long battery life to support extended use without frequent recharging.
Product Quality and Performance: The Zebra RS5000 is renowned for its exceptional quality and performance. Adhering to stringent industry standards, it ensures consistent and reliable operation in challenging conditions. Users appreciate its durability, ease of use, and the high-performance scanning capabilities that support efficient workflows.
Specifications:
- Dimensions: 2.42" x 1.9" x 1.13"
- Weight: 2.47 oz
- Scanning Technology: 1D/2D barcode scanning
- Connectivity: Compatible with Zebra mobile computers via Bluetooth or cable
- Operating Temperature: -22°F to 122°F (-30°C to 50°C)
- Rugged Specifications: IP65 sealed, drop-resistant to 6 ft
Purpose of Use: The RS5000 is perfect for industries that require efficient and reliable hands-free scanning, such as warehousing, logistics, and manufacturing. It meets the specific needs of these sectors by providing a durable and high-performance scanning solution that enhances productivity and operational efficiency.
How to Use:
- Setup: Connect the RS5000 to a compatible Zebra mobile computer via Bluetooth or cable.
- Wear Scanner: Attach the scanner to your hand using the provided wearable accessories.
- Scan Barcodes: Use the hands-free scanner to capture barcodes quickly and accurately.
- Data Transfer: Ensure seamless data transfer to your mobile computer for real-time processing.
- Maintenance: Regularly clean the scanner and check connections to maintain optimal performance.
Supported Applications/Industries:
- Applications: Inventory management, order picking, shipping and receiving, manufacturing processes
- Industries: Warehousing, logistics, manufacturing, retail
Benefits & Compatibility: The Zebra RS5000 is compatible with various Zebra mobile computers and integrates seamlessly into existing workflows. Its hands-free operation, rugged design, and high-performance scanning capabilities make it an excellent choice for businesses looking to enhance efficiency and accuracy in demanding environments.
Warranty and FAQs:
- Warranty: Comprehensive one-year coverage plan.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. For support, contact our sales representative for verification and assistance.
Delivery Services (UAE): We offer reliable, timely, and secure delivery services across the UAE, ensuring your Zebra RS5000 mobile scanner arrives safely and promptly.
After Sales Support: Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support, ensuring your scanner operates smoothly and efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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