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NEOTECH

DASCOM DP-581

DASCOM DP-581

Regular price Dhs. 899.00 AED
Regular price Dhs. 950.00 AED Sale price Dhs. 899.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The DASCOM DP-581 is designed to meet the versatile and demanding needs of modern businesses. This high-performance printer excels in delivering fast, reliable outputs across a variety of printing tasks, making it a valuable asset for any dynamic business environment looking for efficiency and dependability.

Key Features

  • High-Speed Printing: Prints up to 35 pages per minute, optimizing productivity and reducing downtime.
  • Superior Resolution: Achieves crisp, clear prints with a resolution of up to 1200 x 1200 dpi.
  • Flexible Paper Handling: Accommodates a wide range of paper sizes and types, enhancing its utility for diverse business needs.
  • Energy Efficient: Designed with sustainability in mind, it features low power consumption and automatic sleep mode.
  • Easy Integration: Offers seamless connectivity with Ethernet, USB, and optional Wi-Fi capabilities.

Product Quality and Performance

Built to withstand rigorous use, the DP-581 is tested extensively to ensure high durability and performance standards. Its reliable operation is praised by users, who appreciate its consistent output and minimal maintenance needs, making it a trustworthy component of any office setting.

Specifications

  • Dimensions: 16" x 14" x 11"
  • Weight: 26 pounds
  • Printing Technology: Laser
  • Maximum Print Speed: 35 ppm
  • Monthly Duty Cycle: Up to 70,000 pages
  • Paper Input Capacity: 300 sheets standard, expandable to 850 sheets
  • Power Efficiency: Eco-friendly model with reduced energy consumption features

Purpose of Use

The DP-581 is ideal for small to medium-sized businesses and departments within larger organizations. It is particularly effective in environments that require quick, frequent print jobs, such as logistics, service centers, and educational institutions.

How to Use

To ensure you are maximizing the performance of your DASCOM DP-581:

  1. Installation: Follow the detailed installation guide for correct setup.
  2. Daily Operation: Utilize the intuitive control panel for effortless operation and management of print jobs.
  3. Maintenance: Keep your printer in peak condition with routine checks as recommended in the maintenance guide.
  4. Troubleshooting: Reference the troubleshooting section for quick solutions to common issues.

Supported OS/Application/Industries

The DP-581 supports various operating systems including Windows, macOS, and Linux, which ensures it integrates smoothly into almost any IT infrastructure. Its versatility makes it suitable for a wide range of industries, including retail, healthcare, and government sectors.

Benefits & Compatibility

  • Enhanced Productivity: Reduces waiting time with its quick print capabilities.
  • Versatile Use: Adapts easily to various paper types and sizes, meeting diverse printing needs.
  • Cost Efficiency: Low operational costs due to high yield consumables and energy-efficient design.

Warranty and FAQs

A one-year warranty backs the DP-581, providing essential support and peace of mind. Our comprehensive FAQ section addresses common operational questions, helping you to utilize your printer efficiently and effectively.

Delivery Services (UAE)

NEO Digital offers reliable, fast delivery services across the UAE, ensuring that your DASCOM DP-581 arrives quickly and safely, no matter where you are located.

After Sales Support

Our commitment to excellent after-sales support ensures you receive all necessary assistance to get the most out of your DASCOM DP-581, enhancing your satisfaction and user experience.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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