NEO Digital
HP 15-DY2093DX i5-1135G7 - 8GB - 256GB SSD - 15.6" FHD
HP 15-DY2093DX i5-1135G7 - 8GB - 256GB SSD - 15.6" FHD
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance your productivity with the HP 15-DY2093DX, featuring an 11th Gen Intel Core i5-1135G7, 8GB of RAM, and a 256GB SSD. Perfect for multitasking and everyday tasks, with a crisp 15.6" FHD display.
Overview:
The HP 15-DY2093DX is designed for users who value speed and efficiency in a compact form. Powered by the 11th Gen Intel Core i5-1135G7 processor, this laptop is ideal for handling everyday tasks such as document processing, web browsing, and media streaming. The 15.6-inch FHD display provides clear and vibrant visuals, making it a great choice for both productivity and entertainment.
Product Description:
The HP 15-DY2093DX combines a powerful Intel Core i5 processor with 8GB of RAM to offer robust performance for multitasking and everyday computing needs. The 256GB SSD ensures fast boot and load times, while the Full HD display delivers sharp, detailed visuals. This laptop is equipped with a range of connectivity options, making it a versatile tool for both work and leisure.
Key Features:
- Intel Core i5-1135G7 Processor: Delivers efficient and powerful processing capabilities for various tasks.
- 8GB RAM: Enhances the laptop's ability to handle multiple applications simultaneously without slowdown.
- 256GB SSD: Provides ample storage for your files with speedy data access.
- 15.6-inch Full HD Display: Offers vivid and crisp visuals for an immersive viewing experience.
- Sleek and Lightweight: Designed for easy mobility, perfect for users on the go.
- Robust Connectivity Options: Includes multiple USB ports and HDMI, catering to a variety of peripheral needs.
Quality and Performance:
Built to HP's high standards, the 15-DY2093DX is durable and reliable, suitable for daily use in various environments. Whether you're a professional needing a dependable work tool or a student looking for a study companion, this laptop ensures consistent performance.
Specifications:
- Processor: Intel Core i5-1135G7
- Memory: 8GB RAM
- Storage: 256GB SSD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for both professionals and students, the HP 15-DY2093DX is capable of handling a range of tasks from complex spreadsheets and presentations to everyday web browsing and multimedia entertainment.
How to Use:
To keep your HP 15-DY2093DX performing at its best, regularly update your software, optimize your storage, and manage your battery settings to extend life. Utilizing cloud services can also enhance your productivity and data security.
Supported OS/Application/Industries:
The laptop comes with Windows 11 Home, supporting a wide variety of software and applications necessary for business, education, and personal use.
Benefits & Compatibility:
This laptop is a great fit for users who need a balanced combination of functionality and portability. Its lightweight design and powerful internals make it suitable for carrying between meetings, classes, or working remotely.
Warranty and FAQs:
Comes with a standard 1-year warranty for hardware defects. For additional support, HP's customer service and support websites offer extensive resources for troubleshooting and maintenance.
Packaging/Weight/Dimension:
The HP 15-DY2093DX is securely packaged to ensure protection during delivery. It weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.79 cm, making it portable and easy to handle.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP 15-DY2093DX now and enjoy our reliable delivery service across the UAE. Benefit from a high-performance laptop that meets your daily needs and more.
Best Price Guarantee:
We offer competitive pricing for the HP 15-DY2093DX. Find a lower price elsewhere? We'll match it, ensuring you get the best deal.
After Sales Support:
Our dedicated support team is ready to assist you with any questions or issues you may have post-purchase. Contact us for efficient and friendly service.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP 15-DY2093DX. Your feedback helps us improve our services and assists others in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DY2093DX before placing your order. We aim to keep our inventory up-to-date and will promptly inform you of any changes.
Get in Touch:
For more information or specific inquiries about the HP 15-DY2093DX, our customer service team is ready to assist you. Reach out today for expert advice and personalized support.
Disclaimer:
All information regarding the HP 15-DY2093DX is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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