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NEO Digital

Topaz Systems T-LBK766

Topaz Systems T-LBK766

Regular price Dhs. 1,898.00 AED
Regular price Dhs. 1,958.00 AED Sale price Dhs. 1,898.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Topaz Systems T-LBK766 is a state-of-the-art electronic signature pad designed to provide enhanced security and efficient performance in critical business environments. Featuring advanced encryption and biometric capabilities, this device is perfect for sectors such as financial services, legal fields, and government operations, where securing sensitive data and transactions is paramount.

Key Features

  • High-Resolution Display: Features a backlit LCD for clear visibility, ensuring that electronic documents and signatures are easy to read and sign.
  • Advanced Security Protocols: Equipped with encryption technology to protect sensitive information and ensure that signatures are securely transmitted and stored.
  • Durable Design: Constructed to withstand the demands of high-traffic environments, ensuring long-lasting reliability.
  • Easy Integration: Compatible with a wide range of operating systems and seamlessly integrates into existing digital workflows.
  • Customizable User Experience: Provides options to customize settings and prompts, allowing organizations to tailor the user interface to their specific needs.

Product Quality and Performance

The T-LBK766 is built for performance, offering fast and accurate signature capture capabilities. Its sturdy construction is designed to endure rigorous daily use, providing businesses with a reliable tool for secure digital transactions.

Specifications

  • Dimensions: 6.3" x 4.4" x 0.7"
  • Display Type: LCD with backlight
  • Active Signing Area: 4.5 inches diagonally
  • Security Features: State-of-the-art encryption for enhanced data protection
  • Compatibility: Supports Windows, macOS, and Linux
  • Connectivity: USB for reliable and straightforward connection

Purpose of Use

The T-LBK766 is particularly beneficial for organizations that require a secure method for clients and staff to sign documents electronically. It is ideally suited for use in financial services, legal environments, healthcare settings, and government offices, where integrity and security of data are paramount.

How to Use

Maximize the effectiveness of your Topaz Systems T-LBK766 by:

  1. Installation: Connect the signature pad to a compatible device via USB and install the necessary drivers or software.
  2. Configuration: Set up fingerprint and signature authentication features through the software interface to align with your security protocols.
  3. Daily Use: Employ the device for all transactions requiring verified signatures, taking full advantage of its biometric capabilities for enhanced security.
  4. Maintenance: Regularly clean the touch screen and biometric sensor, and ensure the software is updated to maintain optimal performance and security.

Supported OS/Application/Industries

This signature pad is highly adaptable and supports various operating systems, making it suitable for multiple applications where security is critical. Its robust build is ideal for high-security environments requiring dual-factor authentication.

Benefits & Compatibility

  • Enhanced Security: Provides dual-layer security through biometric and electronic signature verification, significantly reducing the risk of fraud.
  • Improved Operational Efficiency: Streamlines processes by integrating two forms of authentication, speeding up transaction times while ensuring security.
  • Ease of Integration: Can be easily incorporated into most current systems, enhancing existing security measures without extensive modifications.

Warranty and FAQs

The T-LBK766 comes with a comprehensive one-year warranty that covers defects and support issues. NEO Digital's FAQ section offers practical solutions to common setup and operational questions, helping users effectively manage their device.

Delivery Services (UAE)

NEO Digital ensures that delivery is swift and secure across the UAE, providing reliable service that meets your operational timelines.

After Sales Support

Our dedicated support team is always ready to help with any post-purchase questions or concerns, ensuring seamless integration and operation of your Topaz Systems T-LBK766.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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