NEO Digital
HP 15-FD0020NE Laptop - 13th Gen i7-1355U 8GB, 512GB SSD, 15.6" FHD
HP 15-FD0020NE Laptop - 13th Gen i7-1355U 8GB, 512GB SSD, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
020NE is designed for users who demand speed, efficiency, and reliability in their computing devices. Featuring the latest 13th Gen Intel Core i7-1355U processor, this laptop delivers exceptional performance for both work and play. The 15.6-inch FHD display offers stunning visuals, making it ideal for detailed professional tasks, multimedia creation, and entertainment.
Product Description:
The HP 15-FD0020NE merges advanced processing power with practical design elements. Powered by the Intel Core i7-1355U processor, it handles intensive software applications and multitasking with ease. Equipped with 8GB of RAM and a 512GB SSD, the laptop provides ample space for data storage and ensures quick system responsiveness. The Full HD display enhances your viewing experience with vibrant colors and sharp details. Its sleek build and robust capabilities make it a top choice for professionals seeking a reliable and powerful computing solution.
Key Features:
- Intel Core i7-1355U Processor: Top-of-the-line CPU for high-speed processing and advanced multitasking.
- 8GB RAM: Smoothly run multiple applications and browser tabs all at once.
- 512GB SSD: Provides ample storage space with fast data access and boot times.
- 15.6-inch FHD Display: Delivers rich visuals with 1920 x 1080 resolution.
- Lightweight Design: Portable and easy to carry, ideal for professionals on the go.
- Robust Connectivity Options: Includes USB-C, HDMI, and more for comprehensive peripheral connectivity.
Quality and Performance:
Constructed to high specifications, the HP 15-FD0020NE ensures durability and sustained high performance, making it well-suited for challenging work environments and demanding applications. It's designed to provide a reliable base for your professional and personal computing needs.
Specifications:
- Processor: 13th Gen Intel Core i7-1355U
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
This laptop is perfect for demanding professionals in fields like data analysis, graphic design, and software development. It's also great for students in engineering, architecture, or digital arts who need a powerful device for both study and creative projects.
How to Use:
To get the most out of the HP 15-FD0020NE, regularly update your operating system and applications, manage your storage to optimize performance, and tailor your power settings for the best balance between performance and battery life.
Supported OS/Application/Industries:
Windows 11 Home provides robust support for a wide range of professional software, ensuring that the HP 15-FD0020NE is suitable for various industries, including finance, creative arts, engineering, and more.
Benefits & Compatibility:
The combination of a powerful Intel i7 processor, ample RAM, and a large SSD makes this laptop a powerhouse for handling complex tasks and storing large files, all while ensuring quick access and processing.
Warranty and FAQs:
Comes with a 1-year standard warranty for hardware issues, with options for extended protection and support through HP’s customer service.
Packaging/Weight/Dimension:
The laptop is securely packaged to prevent damage during shipping, weighs approximately 1.78 kg, and measures 35.85 x 24.2 x 1.79 cm, offering portability without sacrificing screen size or visual quality.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-FD0020NE today and enjoy fast, reliable delivery across the UAE. Enhance your professional capabilities with our efficient delivery services.
Best Price Guarantee:
We offer competitive pricing on the HP 15-FD0020NE. If you find a lower price elsewhere, we'll match it to ensure you receive the best deal available.
After Sales Support:
Our dedicated support team is ready to assist you with any questions or issues regarding your new laptop. Contact us for efficient and effective customer service.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the HP 15-FD0020NE to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-FD0020NE before placing your order. We strive to keep our stock levels accurate and will inform you promptly of any changes.
Get in Touch:
For more detailed information or specific inquiries about the HP 15-FD0020NE, our customer service team is ready to assist you. Contact us today for personalized support and expert advice.
Disclaimer:
All information regarding the HP 15-FD0020NE is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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