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NEOTECH

SII MP-B30L

SII MP-B30L

Regular price Dhs. 1,392.00 AED
Regular price Dhs. 1,452.00 AED Sale price Dhs. 1,392.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The SII MP-B30L is part of the robust MP-B30 series, known for its durable design and superior performance in mobile printing. This model is specifically crafted to meet the needs of professionals in logistics, field services, and healthcare, where quick, reliable printing is crucial in fast-paced and often harsh working conditions.

Key Features

  • High Durability: With a drop resistance of up to 2.5 meters and an IP54 rating for dust and water resistance, the MP-B30L is built to withstand the rigors of outdoor and industrial environments.
  • Fast Printing Speed: Offers one of the fastest printing speeds in its class at 127 mm per second, facilitating quick receipt and documentation processing.
  • Extended Battery Life: Features a high-capacity battery that supports long periods of continuous use, ideal for full workdays without access to charging facilities.
  • Advanced Connectivity: Equipped with Bluetooth and Wi-Fi options, the MP-B30L ensures seamless connection with various devices for efficient wireless printing.
  • Compact and Lightweight: Despite its rugged build, the printer is designed for portability and ease of use, making it an excellent choice for mobile professionals.

Product Quality and Performance

The MP-B30L is engineered for high performance and reliability, ensuring consistent and quality prints with every job. Its thermal printing technology provides clear, sharp outputs under various conditions, supporting the productivity demands of professionals in the field.

Specifications

  • Dimensions: 130 mm x 120 mm x 58 mm
  • Print Method: Direct thermal
  • Resolution: 203 dpi
  • Maximum Print Width: 80 mm
  • Battery: Rechargeable lithium-ion battery
  • Connectivity: Bluetooth, Wi-Fi (optional)

Purpose of Use

The SII MP-B30L is specifically designed for professionals who require a dependable printing solution in the field. It's especially beneficial for those in logistics who need to print shipping labels and receipts on the go, healthcare workers printing patient information, or field service agents documenting service and repair records.

How to Use

To effectively utilize the SII MP-B30L:

  1. Installation: Connect the printer to your mobile device or computer via Bluetooth or Wi-Fi and install any required drivers or apps.
  2. Operation: Load the thermal paper, ensure the battery is charged, and start printing directly from your connected device.
  3. Maintenance: Regular maintenance includes cleaning the printer head and exterior and ensuring the firmware is up to date.
  4. Troubleshooting: Refer to the manual for common issues or contact NEO Digital’s support for quick resolutions.

Supported OS/Application/Industries

The printer is compatible with multiple operating systems including Android, iOS, and Windows, making it versatile for various applications. Its durability and speed are particularly advantageous for industries that operate in challenging conditions and require immediate documentation.

Benefits & Compatibility

  • Enhanced Productivity: Rapid print speeds and long battery life enhance workflow efficiency.
  • Mobility and Durability: Lightweight design combined with robust construction allows for use in almost any environment.
  • Ease of Connectivity: Flexible connection options ensure the printer can easily integrate with existing technological setups.

Warranty and FAQs

The MP-B30L comes with a one-year warranty covering service and parts. NEO Digital's FAQ section provides solutions to common questions, enabling users to effectively manage and maintain their device.

Delivery Services (UAE)

NEO Digital ensures that delivery across the UAE is quick and secure, with printers arriving ready for immediate deployment.

After Sales Support

Our dedicated after-sales support team provides comprehensive assistance with any setup, configuration, or operational queries, ensuring seamless use of your SII MP-B30L.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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