NEOTECH
HP Pavilion 15-ER0097NR Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, 15.6” FHD Touch X360
HP Pavilion 15-ER0097NR Laptop - 11th Gen i7-1165G7, 16GB, 512GB SSD, 15.6” FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Adapt and excel with the HP Pavilion 15-ER0097NR, featuring a convertible 15.6” FHD touchscreen, 11th Gen Intel i7 processor, 16GB RAM, and 512GB SSD. Perfect for dynamic professionals and students. Get it now at NEOTECH.
Overview:
The HP Pavilion 15-ER0097NR is a versatile and powerful convertible laptop designed for users who need flexibility in their computing devices. Equipped with an 11th Generation Intel Core i7-1165G7 processor, 16GB of RAM, and a 512GB SSD, it provides high performance for multitasking and media tasks. Its 15.6-inch Full HD touchscreen can be flipped 360 degrees to use in various modes, making it perfect for presentations, media viewing, and more.
Product Description:
This HP Pavilion offers a blend of performance, versatility, and portability, making it ideal for both productivity and entertainment. The Intel Core i7-1165G7 processor delivers robust performance for demanding applications, while the 16GB of RAM ensures smooth multitasking. The 512GB SSD offers rapid access to data and ample storage space. The 15.6-inch FHD touchscreen provides vibrant visuals and responsive touch interaction, complemented by its 360-degree hinge which allows it to be used as a laptop or a tablet.
Key Features:
- Processor: 11th Gen Intel Core i7-1165G7, high-efficiency and performance.
- Memory: 16GB RAM, excellent for multitasking.
- Storage: 512GB SSD, quick data access and large storage capacity.
- Display: 15.6-inch FHD Touch X360, versatile and vibrant screen.
- Design: Convertible design, can be used in multiple modes.
- Connectivity: Comprehensive connectivity options including Wi-Fi 6, USB-C, and more.
Product Quality and Performance:
The HP Pavilion 15-ER0097NR is built with premium materials to ensure durability and longevity. Its thermal management system keeps the device cool during extended use, ensuring optimal performance without throttling.
Specifications:
- Dimensions: 358 x 228 x 18 mm
- Weight: Approximately 1.92 kg
- Operating System: Windows 10 Home, free upgrade to Windows 11
- Battery Life: Long-lasting battery to support all-day use without frequent recharging.
Purpose of Use:
Ideal for professionals who need a high-performance laptop for work and presentations, as well as students who need a flexible device for studying and entertainment.
How to Use:
Utilize the convertible design for various needs—use it as a traditional laptop for typing or flip it into a tablet for drawing or note-taking. Maximize the touchscreen functionality for interactive tasks.
Supported OS/Application/Industries:
Highly suitable for applications in business, education, graphic design, and everyday entertainment.
Benefits & Compatibility:
This laptop offers the flexibility of a tablet with the power of a high-performance laptop, making it highly adaptable for any use case. It’s compatible with a wide range of peripherals due to its various connectivity options.
Warranty and FAQs:
Comes with a standard one-year warranty from HP. NEOTECH offers additional support options and warranty extensions.
Packaging/Weight/Dimension:
Securely packaged to ensure it arrives in pristine condition, complete with all accessories needed to get started right away.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP Pavilion 15-ER0097NR from NEOTECH and benefit from our swift delivery service across the UAE, best price guarantee, and exceptional customer support.
Best Price Guarantee:
Find the HP Pavilion 15-ER0097NR for less elsewhere? NEOTECH will match the price, ensuring you get the best deal available.
After Sales Support:
NEOTECH provides comprehensive after-sales support to assist with any setup or performance issues, ensuring you have a hassle-free experience with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the HP Pavilion 15-ER0097NR to help us continue improving our service and assisting other customers in making well-informed decisions.
Stock Availability:
Check with NEOTECH for the most current stock availability of the HP Pavilion 15-ER0097NR to ensure there are no delays in your purchase.
Get in Touch:
For more detailed information or assistance with purchasing the HP Pavilion 15-ER0097NR, please contact NEOTECH’s customer service. We’re here to help with all your technology needs.
Disclaimer:
All information regarding the HP Pavilion 15-ER0097NR Laptop is provided for general informational purposes only and may change without notice. Images are for illustration purposes only and may not represent the exact product. Always verify product details with NEOTECH before making a purchase to ensure accuracy and satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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