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NEO Digital



Regular price Dhs. 264.00 AED
Regular price Dhs. 324.00 AED Sale price Dhs. 264.00 AED
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Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024


The SII LTP04 series consists of compact thermal printers designed for high-performance in applications where space is limited and precision is crucial. These printers are ideal for embedding in medical devices, portable instruments, and small retail systems that require reliable, high-quality printing capabilities.

Key Features

  • Compact Size: Designed to fit into small spaces, perfect for portable or fixed applications where size constraints are a factor.
  • High-Resolution Printing: Delivers sharp, clear prints with a high resolution, suitable for detailed labels, receipts, and documentation.
  • Energy Efficient: Operates with minimal power, ideal for battery-operated or energy-conscious applications.
  • Durable Construction: Robust build quality ensures reliability and longevity, even in challenging environments.
  • Flexible Connectivity: Supports various connectivity options, including USB and serial, for easy integration into existing systems.

Product Quality and Performance

The LTP04 series is engineered to offer dependable performance, with durable components that stand up to the demands of continuous operation. These printers provide consistent, high-quality output, making them a reliable choice for critical printing tasks in various professional settings.


  • Dimensions: Approximately 60 mm x 80 mm x 45 mm
  • Print Method: Direct thermal
  • Resolution: 203 dpi or higher, ensuring precise print quality
  • Print Speed: Capable of fast output to keep pace with demanding applications
  • Interface Options: USB, serial, and optional Bluetooth or Wi-Fi for wireless operation

Purpose of Use

The SII LTP04 series is tailored for manufacturers and developers who require compact printing solutions in devices such as portable medical instruments, mobile ticketing machines, and compact retail systems. It is especially useful in applications where high-quality printing is essential and space is at a premium.

How to Use

To maximize the performance of the SII LTP04 series printers:

  1. Installation: Integrate the printer into your device or system following the technical documentation. Connect through the desired interface.
  2. Operation: Configure the printer settings based on your application requirements. Load the appropriate thermal paper and start printing.
  3. Maintenance: Regular cleaning of the print head and internal components is recommended to maintain optimal performance.
  4. Troubleshooting: Consult the user manual for troubleshooting tips. For additional support, contact NEO Digital’s technical service.

Supported OS/Application/Industries

These printers are designed to be versatile, supporting integration into various operating systems and applications. They are particularly beneficial in sectors like healthcare for patient record management, retail for efficient point-of-sale printing, and industrial settings for on-demand labeling.

Benefits & Compatibility

  • Space Efficiency: Their small size allows for integration in environments where space is limited.
  • Reliability: Built to perform consistently under various conditions, ensuring dependable operation.
  • Energy Efficiency: Low power consumption makes it suitable for applications where energy use is a concern.

Warranty and FAQs

The LTP04 series comes with a one-year manufacturer's warranty covering defects in materials and workmanship. NEO Digital's FAQ section provides quick answers to common operational questions, aiding users in effectively managing their printers.

Delivery Services (UAE)

NEO Digital ensures timely and secure delivery across the UAE, making sure your printer setup can be operational as soon as possible.

After Sales Support

Our dedicated after-sales support team is ready to assist with any setup, configuration, or operational questions, ensuring seamless integration and use of your SII LTP04 series printers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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