NEOTECH
HP PAVILION 14M-DW1023DX Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 14" FHD Touch X360
HP PAVILION 14M-DW1023DX Laptop - 11th Gen i5-1135G7, 8GB, 256GB SSD, 14" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Boost your efficiency with the HP Pavilion 14m-dw1023dx, featuring an 11th Gen i5 processor, 8GB RAM, 256GB SSD, and a 14" FHD Touch X360 display. Ideal for dynamic work environments. Available at NEOTECH.
Overview:
The HP Pavilion 14m-dw1023dx is a versatile laptop designed to adapt to your needs, perfect for both work and play. Its convertible design and touchscreen functionality make it an excellent choice for anyone who values flexibility and performance in a compact form.
Product Description:
Elevate your computing experience with the HP Pavilion 14m-dw1023dx. This laptop features an 11th Generation Intel Core i5-1135G7 processor and 8GB of RAM, ensuring smooth multitasking and efficient performance. The 256GB SSD offers ample storage and quick access to your files and programs. The 14-inch Full HD touchscreen can flip 360 degrees, allowing you to switch between laptop, tent, stand, and tablet modes effortlessly, making it perfect for presentations, note-taking, or streaming media.
Key Features:
- Processor: 11th Gen Intel Core i5-1135G7 provides powerful processing for all your computing needs.
- Memory: 8GB RAM enables efficient multitasking and smooth operation.
- Storage: 256GB SSD for speedy file access and reliable storage.
- Display: 14" FHD Touchscreen with X360 functionality for versatile use in any mode.
- Portability: Lightweight and easy to carry, with a versatile hinge that accommodates any working style.
Product Quality and Performance:
The HP Pavilion 14m-dw1023dx is built to last, with a sturdy chassis that can handle the rigors of daily use. Its responsive touchscreen and high-definition display offer clear visuals, whether you're working on documents or enjoying multimedia content.
Specifications:
- CPU: Intel Core i5-1135G7
- RAM: 8GB
- Storage: 256GB SSD
- Graphics: Integrated Intel Iris Xe Graphics
- Display: 14-inch FHD (1920 x 1080) Touchscreen
- Ports: USB-C, USB-A, HDMI, headphone/microphone combo
- Operating System: Windows 10 Home
- Dimensions: 324 x 222 x 20 mm
- Weight: 1.61 kg
Purpose of Use:
This laptop is ideal for students, professionals, and anyone in between who needs a reliable device for both productivity and entertainment.
How to Use:
Switch between laptop mode for typing, tent mode for presentations, stand mode for streaming, and tablet mode for reading or browsing with ease.
Supported Applications/Industries:
Great for business applications, educational software, light photo editing, and casual gaming thanks to its versatile design and capable hardware.
Benefits & Compatibility:
Offers seamless integration with Windows 10 features, supporting all major productivity and educational apps with the benefit of a touchscreen.
Warranty and FAQs:
Comes with a one-year standard warranty from HP, with additional coverage options available through NEOTECH for peace of mind.
Packaging/Weight/Dimension:
Packaged securely with the laptop, power adapter, and documentation. Designed for safe transport and immediate use upon delivery.
Shop Today & Receive Your Delivery Across the UAE!
Purchase the HP Pavilion 14m-dw1023dx from NEOTECH and enjoy prompt and reliable delivery services across the UAE.
Best Price Guarantee:
NEOTECH offers competitive pricing for the HP Pavilion 14m-dw1023dx, ensuring you get the best deal.
After Sales Support:
Comprehensive after-sales support is available, helping you with setup, software installation, and any issues that arise.
Request for Customer Reviews and Testimonials:
We value your feedback on the HP Pavilion 14m-dw1023dx and encourage you to share your experience to help others make informed purchasing decisions.
Stock Availability:
Please contact NEOTECH directly to verify the current availability of the HP Pavilion 14m-dw1023dx.
Get in Touch:
For further details or to place an order, please contact NEOTECH’s dedicated customer service team.
Disclaimer:
Product specifications and details for the HP Pavilion 14m-dw1023dx are provided for informational purposes only and are subject to change without notice. Verify all details with NEOTECH before making a purchase. Product images are for illustration purposes and may differ from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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