NEO Digital
HP ENVY 15 Laptop - AMD Ryzen 5 5625U, 8GB, 512GB SSD, 15.6" FHD, Touch X360
HP ENVY 15 Laptop - AMD Ryzen 5 5625U, 8GB, 512GB SSD, 15.6" FHD, Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock versatility with the HP ENVY 15, featuring an AMD Ryzen 5 5625U, 8GB RAM, 512GB SSD, and a 15.6" FHD Touch X360 display. Ideal for both work and play. Available now at NEOTECH.
Overview:
The HP ENVY 15 laptop is a multi-mode powerhouse that combines the processing power of AMD Ryzen 5 5625U with the intuitive control of a touchscreen. It's designed for users who need a robust device for both creating and consuming content.
Product Description:
The HP ENVY 15 is equipped with an AMD Ryzen 5 5625U processor, delivering efficient and powerful performance for multitasking and demanding applications. The 8GB of RAM ensures smooth operation, while the 512GB SSD provides ample storage and quick file access. Its 15.6-inch FHD touchscreen supports the X360 feature, allowing you to convert the laptop into a tablet for more interactive experiences. This device is not only powerful but also stylish, with a sleek build that stands out in any setting.
Key Features:
- Processor: AMD Ryzen 5 5625U for high-speed and responsive performance.
- Memory: 8GB RAM facilitates effortless multitasking.
- Storage: 512GB SSD offers ample space and speedy system response.
- Display: 15.6" Full HD Touch X360 for vibrant visuals and versatile use.
- Design: Sleek, modern build with a 360-degree hinge for flexible viewing options.
- Connectivity: Comprehensive with Wi-Fi 6, Bluetooth, and multiple USB ports.
Product Quality and Performance:
The HP ENVY 15 is rigorously tested to ensure durability and reliability under various conditions. It's well-suited for both professional and personal use, providing a seamless experience whether you're working, streaming, or browsing.
Specifications:
- CPU: AMD Ryzen 5 5625U
- RAM: 8GB DDR4
- Storage: 512GB PCIe NVMe SSD
- Display: 15.6-inch FHD (1920 x 1080) IPS, edge-to-edge glass, touch-enabled
- Graphics: Integrated AMD Radeon Graphics
- Operating System: Windows 11 Home
- Battery Life: Up to 12 hours, depending on usage
- Weight: Approximately 4.42 lbs (2.01 kg)
Purpose of Use:
Ideal for users looking for a versatile device that can handle everyday computing tasks, content creation, and media consumption with ease.
How to Use:
Switch between laptop mode for productivity, tent mode for presentations, stand mode for watching media, and tablet mode for reading or design work.
Supported Applications/Industries:
Perfect for applications like Microsoft Office, Adobe Creative Cloud, and entertainment apps, suitable for education, small business, and creative industries.
Benefits & Compatibility:
Offers a blend of performance and flexibility, with a touch-enabled display that enhances interactive tasks and presentations.
Warranty and FAQs:
Includes a 1-year standard warranty from HP with options for extended coverage and support through NEOTECH.
Packaging/Weight/Dimension:
The package includes the laptop, a power adapter, and user documentation. Designed to be eco-friendly and secure to ensure safe delivery.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy fast, reliable delivery when you order your HP ENVY 15 from NEOTECH. Experience cutting-edge technology delivered directly to your door.
Best Price Guarantee:
Get the best price for the HP ENVY 15 at NEOTECH. We monitor our competitors to ensure you always get the best deal.
After Sales Support:
NEOTECH provides exemplary customer service and technical support, ensuring you have the best experience with your new HP laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experience with the HP ENVY 15 to help others in their purchasing decisions.
Stock Availability:
For the latest stock updates on the HP ENVY 15, please contact NEOTECH directly.
Get in Touch:
Need more information or help with your HP ENVY 15 purchase? Reach out to NEOTECH’s expert customer service team for assistance.
Disclaimer:
All product information for the HP ENVY 15 is provided for informational purposes and is subject to change without notice. Always verify specifics with NEOTECH prior to purchase. Product images are for illustration only and may differ from the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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