NEOTECH
HP ENVY 15-ES0097NR Laptop - i7-1165G7, 16GB, 512GB SSD, NVIDIA GEFORCE MX450 2GB, 15.6" FHD, TOUCH X360
HP ENVY 15-ES0097NR Laptop - i7-1165G7, 16GB, 512GB SSD, NVIDIA GEFORCE MX450 2GB, 15.6" FHD, TOUCH X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash robust performance with the HP ENVY 15-ES0097NR, featuring an Intel i7-1165G7, 16GB RAM, NVIDIA GeForce MX450 graphics, and a 512GB SSD. Discover the versatility of a 15.6" FHD Touch X360 display. Perfect for professionals and creatives who demand excellence.
Overview:
The HP ENVY 15-ES0097NR is a premium laptop designed for professionals and creatives who require powerful performance and versatile functionality. Equipped with an Intel i7-1165G7 processor, NVIDIA GeForce MX450 graphics, 16GB of RAM, and a 512GB SSD, this laptop also features a 15.6-inch FHD touchscreen that supports 360-degree rotation, offering a seamless blend of productivity and entertainment.
Product Description:
Experience high-end performance with the HP ENVY 15-ES0097NR. This laptop is powered by the Intel i7-1165G7 processor, capable of handling intensive tasks from video editing to 3D rendering with ease, complemented by the NVIDIA GeForce MX450 graphics for smooth visual performance. The 16GB of RAM ensures efficient multitasking, while the 512GB SSD provides ample storage with quick access to your data. The 15.6-inch FHD touchscreen offers vibrant visuals and responsive touch interaction, perfect for creative projects or enjoying multimedia content. Its X360 design allows for multiple configurations, making it adaptable for any situation, whether at work or relaxation.
Key Features:
- Processor: Intel i7-1165G7, high performance for demanding applications.
- Graphics: NVIDIA GeForce MX450 2GB, enhances graphic-intensive tasks.
- Memory: 16GB RAM, ideal for multitasking and complex software.
- Storage: 512GB SSD, fast load times and substantial storage space.
- Display: 15.6-inch FHD Touch X360, provides crisp and vibrant visuals with flexibility.
- Portability: Sleek design, perfect for on-the-go use.
- Battery Life: Robust battery for prolonged productivity.
- Security: Enhanced security features including fingerprint reader.
Product Quality and Performance:
The HP ENVY 15-ES0097NR is crafted with attention to durability and aesthetic appeal, featuring a robust build quality that can handle daily rigors. It provides outstanding performance for a range of professional software and can efficiently support creative workflows, making it a trusted tool for professionals and creatives alike.
Specifications:
- Dimensions: 14.09 x 9.06 x 0.74 inches
- Weight: 4.42 lbs
- Ports: Comprehensive connectivity with USB-C, USB-A, HDMI, SD card reader, and headphone/microphone combo.
- Operating System: Windows 11 Home, offers a user-friendly interface with advanced features.
- Connectivity: Latest Wi-Fi and Bluetooth for high-speed connections.
Purpose of Use:
Ideal for demanding professionals and creatives in fields such as graphic design, video production, and software development who need a powerful machine that can also serve as a dynamic tool for presentations and meetings.
How to Use:
Utilize the ENVY 15-ES0097NR in various modes thanks to its X360 functionality, perfect for presentations, collaborative projects, or personal media consumption. Regularly update your software and drivers to keep the system running efficiently and securely.
Supported OS/Application/Industries:
This laptop is well-suited for running complex applications such as Adobe Photoshop, Premiere Pro, AutoCAD, and other industry-standard software, thanks to its powerful CPU, ample RAM, and dedicated graphics.
Benefits & Compatibility:
The HP ENVY 15-ES0097NR offers powerful processing capabilities, enhanced graphics, and a versatile touchscreen display. It's compatible with numerous peripherals and accessories, extending its functionality for various professional settings.
Warranty and FAQs:
Includes a standard one-year warranty from HP, covering technical support and hardware malfunctions. Extended warranty options are available to provide additional support and service.
Packaging/Weight/Dimension:
Comes securely packaged with the laptop, power adapter, and essential documentation. Its size and weight make it a substantial yet portable option for users who need performance on the go.
Shop Today & Receive Your Delivery:
Order your HP ENVY 15-ES0097NR today for reliable delivery. Enjoy a straightforward and secure purchase experience with our dedicated customer support.
Best Price Guarantee:
We offer competitive pricing on the HP ENVY 15-ES0097NR. If you find a lower price elsewhere, we will match it to ensure you receive the best value for your investment.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale. We provide comprehensive after-sales support to assist with any product-related queries or issues, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the HP ENVY 15-ES0097NR to help others make informed decisions. Your feedback is invaluable to our community and helps us improve our service and offerings.
Stock Availability:
While we aim to keep the HP ENVY 15-ES0097NR in stock, availability can fluctuate. Please check our website or contact our sales team for the most up-to-date stock information.
Get in Touch:
For any questions about the HP ENVY 15-ES0097NR or assistance with your purchase, please don't hesitate to contact our customer service team. We are here to help and ensure you have a satisfying shopping experience.
Disclaimer:
All information about the HP ENVY 15-ES0097NR is provided for general informational purposes only. While we strive to provide accurate and up-to-date information, specifications and availability may change without notice. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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