NEOTECH
HP ENVY 13-BA1055NR Laptop - 11th Gen i7-1165G7, 16GB, 256GB SSD, 13.3" FHD Touch
HP ENVY 13-BA1055NR Laptop - 11th Gen i7-1165G7, 16GB, 256GB SSD, 13.3" FHD Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash superior productivity with the HP ENVY 13-BA1055NR. Equipped with an 11th Gen Intel i7, 16GB RAM, and a 256GB SSD, this 13.3” FHD touchscreen laptop blends power with precision to enhance your workflow.
Overview:
The HP ENVY 13-BA1055NR is designed for those who demand power and precision. This laptop combines advanced processing capabilities with a sleek, portable design, making it an excellent choice for professionals and creatives on the go.
Product Description:
The HP ENVY 13-BA1055NR is powered by the 11th Generation Intel Core i7-1165G7 processor, providing robust performance for both productivity and entertainment. With 16GB of RAM, it handles multitasking effortlessly, suitable for everything from complex data analysis to high-definition video editing. The 256GB SSD offers ample storage for important documents and quick application launches. The 13.3-inch Full HD touchscreen display delivers vivid colors and crisp details, also providing an intuitive interface for enhanced productivity.
Key Features:
- CPU: Intel Core i7-1165G7, high efficiency and powerful performance.
- Memory: 16GB RAM, ideal for heavy multitasking.
- Storage: 256GB SSD, fast data access and boot times.
- Graphics: Integrated Intel Iris Xe Graphics, great for creative tasks and light gaming.
- Display: 13.3-inch FHD Touch, perfect for interactive tasks and media consumption.
- Design: Ultra-thin and light, with a durable all-metal chassis.
Product Quality and Performance:
The HP ENVY 13-BA1055NR boasts a high-quality build, engineered to provide both style and substance. Its aluminum body not only adds a touch of elegance but also enhances durability. The laptop's advanced thermal management technology ensures it stays cool during extended use, maintaining optimal performance without throttling.
Specifications:
- Dimensions: 30.65 x 19.46 x 1.69 cm
- Weight: Approx. 1.3 kg
- Operating System: Windows 10 Home, upgradeable to Windows 11
- Battery Life: Up to 13 hours, featuring fast charge technology.
Purpose of Use:
Ideal for tech-savvy professionals and creatives who require a powerful machine for handling demanding applications, multitasking, and presenting work on the go.
How to Use:
This laptop is perfect for professional applications like software development, graphic design, and video editing, as well as for daily tasks such as browsing and streaming.
Supported Applications:
Efficiently runs demanding applications such as Adobe Premiere, Photoshop, Autodesk, and office productivity software like Microsoft Office Suite.
Benefits & Compatibility:
- Touchscreen Functionality: Enhances interaction for design and presentation.
- Portability: Lightweight and compact, easy to carry for business or travel.
- High-Performance Specs: Capable of running intensive programs without lag.
Warranty and FAQs:
Includes a one-year standard warranty with options for HP Care extended service plans. Check our FAQ section for more insights on setup, maintenance, and usage tips.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP ENVY 13-BA1055NR today and take advantage of our efficient delivery services across the UAE.
Best Price Guarantee:
We offer competitive pricing on the HP ENVY 13-BA1055NR. Found it cheaper? We’ll match the price.
After Sales Support:
Our customer support team is available to assist with any post-purchase queries to ensure you are completely satisfied with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback! Please leave a review sharing your experience with the HP ENVY 13-BA1055NR to help us improve and assist other customers.
Stock Availability:
Please contact us to verify the availability of the HP ENVY 13-BA1055NR before placing your order.
Get in Touch:
For more detailed information or assistance with your HP ENVY 13-BA1055NR, please contact our customer service team.
Disclaimer:
Product details and specifications are provided for informational purposes only and are subject to change without notice. Confirm all details with our sales team before making a purchase. Product images are for illustrative purposes only and may not accurately represent the actual product
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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