NEOTECH
Canon EOS 250D DSLR Camera, Black+ EF-S 18-55mm f-3.5-5.6 III
Canon EOS 250D DSLR Camera, Black+ EF-S 18-55mm f-3.5-5.6 III
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Canon EOS 250D DSLR Camera in black, bundled with the EF-S 18-55mm f/3.5-5.6 III lens, offers an ideal combination of ease of use, high-quality image production, and lightweight portability. Known as the world's lightest DSLR with a movable screen, this camera is perfect for those looking to step up from smartphone photography without sacrificing the comfort and convenience of a lightweight camera.
Key Features
- 24.1MP APS-C Sensor: Captures high-resolution images with fine detail and vibrant colors.
- Vari-angle Touch Screen: Provides intuitive control and the ability to shoot from various angles.
- EF-S 18-55mm f/3.5-5.6 III Lens: A versatile zoom lens that is perfect for everyday shots, from portraits to landscapes.
- 4K Video and 4K Time-lapse: Record cinema-quality video and stunning time-lapse footage.
- Dual Pixel CMOS AF: Offers fast and accurate autofocus, particularly beneficial when shooting video or working in Live View mode.
- Creative Assist Mode: Helps beginners learn about photographic settings with guided interface and real-time feedback.
- Lightweight Design: One of the world's lightest DSLRs with a movable screen, making it easy to carry and handle.
- Bluetooth and Wi-Fi: Seamless connectivity for sharing images and remote shooting via the Canon Camera Connect app.
Product Quality and Performance
The Canon EOS 250D is constructed to offer both durability and performance. Its compact build does not compromise on functionality, with advanced imaging technologies that ensure superior performance. It's ideal for travelers, vloggers, and anyone seeking a user-friendly DSLR that delivers professional-quality photos and videos.
Specifications
- Dimensions: Compact design that is easy to handle for prolonged periods.
- Image Processor: DIGIC 8 processor enhances image quality even in low light conditions.
- ISO Range: 100-25600 (expandable to 51200), which facilitates shooting in a variety of lighting environments.
- Battery Life: Offers extended shooting times, suitable for travel and long photography sessions.
- Connectivity: Includes built-in Bluetooth and Wi-Fi for easy sharing and remote operation.
Purpose of Use
Ideal for:
- Amateur photographers upgrading from smartphones or compact cameras.
- Travel and lifestyle bloggers who require a lightweight and versatile camera for content creation.
- Photography students needing a reliable, easy-to-use camera for their studies.
How to Use
- Getting Started: Charge the battery, attach the lens, and insert a memory card.
- Shooting: Use the vari-angle touchscreen to frame your shots. Explore different shooting modes via the mode dial.
- Connectivity: Pair the camera with your smartphone using Bluetooth or Wi-Fi for easy sharing or remote control.
- Maintenance: Regularly clean the lens and camera body, and update the firmware to keep the camera operating smoothly.
Supported Accessories
- Camera Bags and Straps: Enhance portability and protection.
- External Flashes: Improve lighting in your photos.
- Additional Lenses: Expand your photographic capabilities with other EF and EF-S lenses.
- Tripods: Stabilize the camera for sharper images, especially in low-light conditions.
Benefits & Compatibility
- User-Friendly Features: Designed to be easy to use for beginners with advanced options for more experienced users.
- Compact and Lightweight: Ensures that the camera can be carried all day without discomfort.
- High-Quality Images and Video: Delivers professional-grade output that can satisfy both hobbyists and serious photographers.
Warranty and FAQs
Comes with a standard warranty covering manufacturing defects. NEO Digital’s FAQ section provides detailed answers to common queries and operational tips.
Delivery Services (UAE)
NEO Digital offers reliable, swift delivery services across the UAE, ensuring your new camera arrives safely and quickly.
After Sales Support
Our customer service team is available to assist with any post-purchase questions, helping you maximize the use of your Canon EOS 250D.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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