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HID FARGO DTC5500LMX ID Card Printer and Laminator

HID FARGO DTC5500LMX ID Card Printer and Laminator

Regular price Dhs. 21,460.00 AED
Regular price Dhs. 22,503.00 AED Sale price Dhs. 21,460.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.


Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HID FARGO DTC5500LMX ID Card Printer and Laminator – High-Volume, High-Security Printing


The HID FARGO DTC5500LMX ID Card Printer and Laminator represents the pinnacle of high-volume and high-security card production. Designed for large organizations and government entities, this machine combines durable card printing with advanced lamination capabilities, ensuring long-lasting cards with enhanced security features.

Product Description:

Equipped with state-of-the-art printing and lamination technologies, the HID FARGO DTC5500LMX is built to efficiently handle high-volume projects while providing secure, tamper-resistant cards. It features wasteless lamination technology that significantly reduces costs and environmental impact. The printer's robust design supports continuous operation, making it ideal for creating secure IDs, smart cards, and badges with professional quality.

Key Features:

  • Wasteless Lamination: Reduces cost and environmental impact by eliminating laminate waste.
  • Dual-Sided Printing and Laminating: Maximizes productivity and card durability.
  • High-Volume Capacity: Ideal for projects requiring large numbers of cards.
  • Enhanced Security: Offers options for custom holographic overlays and encryption technologies.

Product Quality and Performance:

The HID FARGO DTC5500LMX excels in both performance and reliability, designed to meet the demands of continuous, large-scale production. It delivers consistently high-quality prints and lamination, ensuring that each card is both visually impressive and structurally robust.


  • Print Method: Direct-to-card dye-sublimation/resin thermal transfer.
  • Resolution: 300 dpi.
  • Card Capacity: 200 card input, 100 card output.
  • Connectivity: USB, Ethernet.

Purpose of Use:

This printer and laminator is specifically designed for organizations requiring high-security ID solutions, such as government agencies, universities, and healthcare facilities, where durability and security of ID cards are crucial.

How to Use:

Set up the HID FARGO DTC5500LMX by connecting it to your network and computer, load supplies, configure settings via its user-friendly interface, and begin the integrated printing and laminating process. Regular maintenance includes cleaning and periodic updates to maintain optimal performance.

Supported OS/Application/Industries:

The HID FARGO DTC5500LMX supports a variety of operating systems, including Windows, and is versatile enough for use in high-security industries requiring robust, tamper-resistant cards.

Benefits & Compatibility:

The integrated printing and laminating functions of the DTC5500LMX offer unparalleled convenience and security, making it an ideal choice for large-scale operations needing durable, secure cards. It is compatible with a range of card technologies and can be customized to fit specific security requirements.

Warranty and FAQs:

Comes with a standard one-year warranty, with extended options available. Visit the NEO Digital support page for more comprehensive FAQs or contact our customer support for personalized assistance.

Delivery Services (UAE):

NEO Digital guarantees timely and reliable delivery throughout the UAE, focusing on customer satisfaction and product integrity.

After Sales Support:

Our commitment to excellence extends to our after-sales service, where our dedicated team provides continuous support to ensure you get the most out of your HID FARGO DTC5500LMX.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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