NEOTECH
Epson L6270 WiFi Duplex Multifunction InkTank Printer with ADF
Epson L6270 WiFi Duplex Multifunction InkTank Printer with ADF
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
Introduction
The Epson L6270 Wi-Fi Duplex Multifunction InkTank Printer combines high efficiency with multifunctional capabilities, designed to meet the needs of modern offices. This printer offers high-speed printing, scanning, and copying, with the added convenience of Wi-Fi connectivity and an Automatic Document Feeder (ADF) to streamline your office workflows.
Key Features
- Duplex Printing: Automatically prints on both sides of the paper, reducing paper usage and associated costs.
- High-Capacity InkTank System: Offers a low cost per print with high-yield ink tanks for extensive, uninterrupted printing.
- Wi-Fi and Ethernet Connectivity: Allows easy integration into any office network for wireless printing and scanning.
- Automatic Document Feeder (ADF): Enhances productivity by enabling automatic feeding of multiple pages for scanning or copying.
Product Quality and Performance
The Epson L6270 is engineered for durability and performance, providing reliable, high-quality prints suitable for a variety of professional settings. Its robust build is designed to handle high print volumes, making it an ideal choice for busy offices.
Specifications
- Print Speed: Up to 15 ppm in black and 8 ppm in color.
- Resolution: Offers high-resolution printing up to 4800 x 1200 dpi for sharp text and vivid images.
- Paper Handling: Supports multiple paper sizes and types, including envelopes and photo paper.
- Connectivity Options: Includes Wi-Fi, Ethernet, and USB for versatile connecting options.
Purpose of Use
The Epson L6270 is perfect for small to medium-sized offices that require efficient and high-quality printing, scanning, and copying. It is particularly beneficial for environments where frequent, high-volume printing is common, such as real estate, legal firms, and educational institutions.
How to Use
This printer is user-friendly, featuring a straightforward setup for Wi-Fi and network integration. Regular maintenance includes keeping the ink levels topped up and the printer clean to ensure optimal functionality.
Supported OS/Applications
Compatible with Windows and macOS, the L6270 integrates smoothly with most office computing systems and supports a variety of printing applications.
Benefits & Compatibility
The Epson L6270 offers significant cost savings through its InkTank system, while duplex printing and ADF enhance operational efficiency. Its wireless connectivity allows for flexible placement within the office and easy sharing among multiple users.
Warranty and FAQs
Includes a standard one-year warranty, with comprehensive support available through NEO Digital’s customer service. An FAQ section provides solutions to common issues and operational guidance.
Delivery Services
NEO Digital ensures reliable and prompt delivery across the UAE, focusing on customer convenience and satisfaction.
After Sales Support
Our dedicated customer support team provides exceptional service, including setup assistance, troubleshooting, and regular maintenance tips to keep the printer running efficiently.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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