NEOTECH
Portable Thermal Portable Thermal Printer Pos Printer
Portable Thermal Portable Thermal Printer Pos Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Portable Thermal POS Printer for fast and efficient receipt printing on the go. Ideal for retail, restaurants, and mobile businesses.
Overview:
The Portable Thermal POS Printer is a compact, lightweight printer designed for businesses that need quick and reliable receipt printing on the move. With its portable design and user-friendly interface, this printer is perfect for retail environments, restaurants, mobile vendors, and field service professionals who require a dependable mobile printing solution.
Product Description:
The Portable Thermal POS Printer offers high-quality thermal printing in a compact and portable form factor. Utilizing advanced direct thermal printing technology, it eliminates the need for ink or toner, reducing operational costs and simplifying maintenance. This printer is perfect for printing receipts, tickets, invoices, and other small documents efficiently and effectively.
Featuring a user-friendly design and durable construction, the Portable Thermal POS Printer is easy to set up and operate. Its rechargeable battery provides extended use, making it ideal for continuous, on-the-go printing tasks. The printer supports multiple connectivity options, including Bluetooth and USB, ensuring seamless integration with smartphones, tablets, and computers, providing a versatile and efficient printing solution for various business needs.
Key Features:
- Compact and Portable Design: Lightweight and easy to carry, perfect for mobile use in various settings.
- Direct Thermal Printing Technology: Produces sharp, clear prints without the need for ink or toner, reducing maintenance costs.
- Versatile Printing Capabilities: Efficiently prints receipts, tickets, invoices, and other small documents.
- User-Friendly Operation: Simple controls and an intuitive interface for quick setup and operation.
- Multiple Connectivity Options: Supports Bluetooth and USB connectivity for versatile use with smartphones, tablets, and computers.
- Rechargeable Battery: Equipped with a long-lasting rechargeable battery for extended use, perfect for continuous on-the-go printing.
- Durable Construction: Built to withstand frequent use in various environments, ensuring reliable performance.
Product Quality and Performance:
The Portable Thermal POS Printer is constructed from high-quality materials to ensure durability and reliability in different settings. Its direct thermal printing technology ensures crisp, clear prints with minimal maintenance, making it suitable for both personal and professional use. The printer’s compact design and ergonomic features make it ideal for mobile printing, enhancing convenience and efficiency.
Specifications:
- Brand: Portable Thermal POS Printer
- Print Technology: Direct Thermal Printing
- Printing Resolution: Up to 203 DPI
- Print Speed: Up to 90mm per second
- Paper Width: Supports paper widths up to 58mm
- Connectivity: Bluetooth, USB
- Battery Life: Up to 8 hours of continuous use
- Charging Time: Approximately 2-3 hours
- Dimensions: 5.3" x 3.5" x 2.4" (L x W x H)
- Weight: 0.7 lbs (0.32 kg)
- Operating Temperature: 0°C to 45°C (32°F to 113°F)
Purpose of Use:
The Portable Thermal POS Printer is ideal for individuals and businesses that need a portable and efficient receipt printing solution for various applications. It is perfect for use in retail for printing receipts, in restaurants for order tickets, in mobile businesses for on-the-go invoicing, and in field service for quick documentation. The printer’s flexibility and ease of use make it suitable for a wide range of environments and projects.
How to Use:
- Power On the Printer: Press the power button to activate the printer.
- Connect via Bluetooth or USB: Use your smartphone, tablet, or computer to connect to the printer via Bluetooth or USB.
- Load Thermal Paper: Open the printer cover and insert the thermal paper roll, ensuring proper alignment for accurate printing.
- Select Print Settings: Use your connected device to choose print settings, including content and layout.
- Start Printing: Send the print job from your device to the printer and begin printing receipts or other documents.
- Review and Adjust: Check the printed content for accuracy and make any necessary adjustments for future prints.
Benefits & Compatibility:
- Portability and Convenience: Compact design allows for printing on the go, providing flexibility for different applications.
- Cost-Effective Printing: Direct thermal technology eliminates the need for ink or toner, reducing operational costs.
- Versatile Connectivity: Bluetooth and USB connections ensure compatibility with a wide range of devices, enhancing ease of use.
- Ease of Use: Simple controls and an intuitive interface make the printer easy to operate with minimal training.
- Reliable Performance: Durable construction ensures long-lasting performance, suitable for frequent use.
Warranty and FAQs:
The Portable Thermal POS Printer comes with a standard one-year limited warranty. For more information on setup, troubleshooting, and maintenance, please refer to the user manual or contact our support team.
Packaging/Weight/Dimension:
The Portable Thermal POS Printer is securely packaged to ensure safe delivery and easy handling.
- Weight: 0.7 lbs (0.32 kg)
- Dimensions: 5.3" x 3.5" x 2.4" (L x W x H)
Shop Today & Receive Your Delivery:
Order the Portable Thermal POS Printer today for fast delivery and enhance your business operations or personal projects with a reliable, portable printing solution.
Best Price Guarantee:
We offer the best price guarantee on the Portable Thermal POS Printer, ensuring you receive the highest value for a premium portable printer. Shop confidently, knowing you're getting the best deal available.
After-Sales Support:
Our dedicated after-sales support team is available to assist with any questions or issues, ensuring your complete satisfaction with your Portable Thermal POS Printer purchase.
Request for Customer Reviews and Testimonials:
We encourage you to share your experience with the Portable Thermal POS Printer to help other customers find the perfect printing solution for their needs.
Stock Availability:
The Portable Thermal POS Printer is in stock and ready for immediate shipping. Order now to enhance your workflow with this versatile, high-performance printer.
Get in Touch:
For more information or assistance, please contact our support team via phone or email. We are here to help with any inquiries.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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