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NEOTECH

NEOPOS NP-R318 Core i5 Dual Display | Touch Screen POS System

NEOPOS NP-R318 Core i5 Dual Display | Touch Screen POS System

Regular price Dhs. 4,592.00 AED
Regular price Dhs. 4,673.00 AED Sale price Dhs. 4,592.00 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Pickup available at NEOTECH

Usually ready in 24 hours

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOPOS NP-R318 Touch POS with 15.6" LED, dual display, fanless cooling & full compatibility. Ideal for restaurants, retail & supermarkets.

Overview

The NEOPOS NP-R318 Touch Screen POS System delivers unmatched performance, making it ideal for restaurants and retail operations. Built for speed and reliability, this all-in-one POS terminal features a bezel-free capacitive touch screen, energy-efficient design, and durable construction. With its dual-screen setup and seamless compatibility across OS platforms, it’s a scalable solution tailored for demanding environments. Designed to boost productivity and minimize downtime, this POS is your go-to choice for modern business operations.

Product Description

The NEOPOS NP-R318 Touch Screen POS System combines elegant design with robust functionality. Its powerful Intel® Core™ i5 processor ensures high-speed transactions, while the 15.6” capacitive touch screen provides a seamless user experience. A second 12.1” customer-facing LED display enhances engagement. The fanless design offers silent operation and low energy consumption, reducing running costs. Built-in MSR, industrial-grade motherboard, and multiple OS support make it ideal for restaurants, supermarkets, and retail outlets. Designed to endure high-traffic conditions, the NP-R318 boosts workflow, accuracy, and customer satisfaction.

Key Features

  • 15.6" Full HD Capacitive Touch Screen (Fanless)
  • 12.1” Customer LED Display (Optional 15.6”)
  • Intel® Core™ i5 3217U, 1.8 GHz Processor
  • Dual Display with Industrial LED Panel
  • Built-in 3-Track Magnetic Stripe Reader (MSR)
  • Fanless Cooling System with Smart Heat Balance
  • IP65 Front Panel – Water & Dust Resistant
  • Energy-efficient Power Adapter Design
  • Bezel-free Sleek Look with Silent Operation
  • Expandable RAM up to 8GB and SSD Storage Options

Specifications

  • CPU: Intel® Core™ i5 3217U, 1.8 GHz
  • RAM: 4GB DDR3 (Upgradable to 8GB)
  • Storage: 128GB SSD (Optional 500GB HDD)
  • Display: 15.6” LED with Capacitive Touch
  • Customer Display: 12.1” LED (No Touch)
  • Resolution: 1024×768 or 1920×1080 (Optional)
  • Touch Panel: 5-Wire Capacitive (Optional Resistive)
  • OS Support: Windows 7/8/10, Linux, Android 4.4
  • I/O Ports: 6×USB, 1×COM, 1×VGA, 1×RJ45, 1×LPT, Audio, MIC-in
  • Power: 12V/7A | Supports 100–240V
  • Build: 170mm×170mm Industrial Control Board
  • Network: 10/100 Mbps LAN, Optional Wi-Fi
  • Operating Temp: 0–50°C | Humidity: 10–80%

Supported OS / Application / Industries

  • Operating Systems: Windows 10 Pro, Windows 7/8, Linux, Android 4.4
  • Applications: POS Software, Inventory Systems, CRM, ERP Integration
  • Industries: Restaurants, Retail, Supermarkets, Hospitality, Food Chains

Benefits & Compatibility

  • Plug-and-play compatibility with POS hardware
  • Dual-screen improves customer interaction
  • Silent fanless operation ideal for quiet environments
  • Compatible with barcode scanners, thermal printers & drawers
  • Reduced electricity consumption = lower bills

Purpose of Use

Designed for high-volume transactions in busy retail and food service environments. Perfect for restaurants, cafés, grocery stores, and more.

How to Use

Plug the unit into a power source, connect peripherals (scanner, printer, cash drawer), install your POS software, and start selling. The intuitive touch screen ensures minimal training for staff. Use the customer-facing display for promotions or transaction visibility.

Packaging / Weight / Dimension

  • Unit Dimensions: Approx. 15.6” main + 12.1” secondary display
  • Weight: Lightweight design with durable build
  • Packaging: Securely boxed with foam protection, accessories included

Warranty and FAQs

  • Warranty: 1-Year Full Coverage
  • FAQs:
    Q: Does it support my POS software?
    A: Yes, it supports most Windows-based POS applications.
    Q: Can I upgrade the RAM or SSD later?
    A: Yes, the system is upgradable.
    Visit our Product Services Page for more.

Performance, Quality, Durability, and Reliability

Tested in real-world retail and restaurant environments, this unit handles intensive workloads with zero lag. IP65-rated front panel resists spills and dust. Industrial-grade LED ensures long service life. Trusted by hundreds of UAE businesses.

Best Price Guarantee

We offer unbeatable pricing on NEOPOS systems in the UAE. Find a lower price elsewhere? We’ll match it. Enjoy maximum value without compromising quality.

Shop Today & Receive Your Delivery Across the UAE!

Enjoy fast, secure, and reliable delivery to all Emirates. Whether you're setting up a new store or upgrading your system, NEOTECH ensures timely and safe delivery to your location.

Request for Customer Reviews and Testimonials

Have you used the NEOPOS NP-R318? Share your experience! Your feedback helps others and strengthens our mission to deliver quality solutions.

After Sales Support

Our dedicated team is here to help with setup, troubleshooting, or product upgrades. You can rely on our unmatched after-sales service in the UAE.

Get in Touch

Need assistance? Contact NEOTECH’s expert team today for advice, custom solutions, and full product support.

Stock Availability

To ensure smooth order processing, please check with us for the current stock status of the NP-R318. Most standard configurations are available for immediate shipping.

Disclaimer

All product information is for reference only and subject to change. Images are illustrative and may differ from actual units. Please confirm all details with our sales team before purchasing.

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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