NEOTECH
Invixium IXM Touch
Invixium IXM Touch
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Invixium IXM Touch, an advanced biometric terminal with fingerprint recognition and touchscreen interface, providing secure, fast access control for various industries.
Overview:
The Invixium IXM Touch is an advanced biometric access control terminal that combines fingerprint recognition with a sleek touchscreen interface for high-security environments. Designed for corporate offices, industrial facilities, and government buildings, the IXM Touch offers fast and secure biometric authentication with the added benefit of multi-factor authentication through PIN entry.
This terminal is built to handle high-traffic areas and provides seamless integration with existing access control systems. The durable, IP65-rated design ensures long-lasting performance, even in outdoor or industrial environments.
Product Description:
The Invixium IXM Touch delivers advanced biometric security with high-resolution fingerprint recognition and a responsive touchscreen interface. The terminal offers 500 dpi fingerprint capture, ensuring accurate identification and quick response times. The touchscreen enables user-friendly navigation, allowing users to enter PINs for multi-factor authentication or interact with the device for identity verification.
Its robust IP65-rated design makes the IXM Touch ideal for both indoor and outdoor installations, providing reliable security in even the most challenging conditions. This device supports various access control applications, including employee tracking, secure facility entry, and time and attendance systems.
Key Features:
- High-Resolution Touchscreen: Provides a user-friendly interface for PIN entry, identity verification, and device interaction.
- Fast and Accurate Fingerprint Recognition: Offers 500 dpi resolution for precise fingerprint capture and quick authentication.
- Multi-Factor Authentication: Supports fingerprint + PIN for enhanced security.
- Durable and Weatherproof: IP65-rated for dustproof and water-resistant operation in outdoor environments.
- Seamless Integration: Compatible with most access control systems, offering Ethernet and PoE connectivity.
- User-Friendly Interface: Touchscreen interface for easy navigation and setup.
Product Quality and Performance:
The Invixium IXM Touch offers high-performance biometric authentication through fingerprint recognition and touchscreen interaction. Its 500 dpi sensor ensures high accuracy, while the responsive touchscreen provides easy, intuitive access for users. The IP65 durability ensures that the IXM Touch can withstand harsh environments, making it suitable for both indoor and outdoor installations.
Specifications:
- Biometric Sensor: 500 dpi optical fingerprint sensor.
- Touchscreen: High-resolution capacitive touchscreen for PIN entry and user interaction.
- Recognition Speed: Less than 1 second.
- Operating Temperature: -20°C to 60°C (-4°F to 140°F).
- Durability: IP65-rated for dust and water resistance.
- Connectivity: Ethernet, Power over Ethernet (PoE), RS485.
- Dimensions: 190 mm x 105 mm x 50 mm (7.48" x 4.13" x 1.97").
- Weight: 800 grams (1.76 lbs).
Purpose of Use:
The IXM Touch is ideal for organizations needing high-security biometric access control with touchscreen capabilities. It is suitable for use in corporate offices, industrial sites, government facilities, and high-traffic areas where fast, secure entry and time-tracking capabilities are essential.
How to Use:
Install the IXM Touch at access points or entrances for biometric fingerprint authentication and PIN-based multi-factor authentication. The touchscreen allows for seamless interaction, while the fingerprint scanner ensures fast and secure access. Connect the terminal to your existing access control system for integrated security management.
Supported OS/Application/Industries:
The IXM Touch integrates with most access control systems and is used in industries such as corporate offices, manufacturing, construction, and government sectors for biometric security, time and attendance tracking, and identity verification.
Benefits & Compatibility:
The Invixium IXM Touch provides flexible biometric access control through its touchscreen and fingerprint recognition capabilities. It supports multi-factor authentication and integrates easily into existing security infrastructures, making it a versatile solution for high-security applications.
Warranty and FAQs:
The IXM Touch comes with a 2-year warranty. For more information on installation, FAQs, and troubleshooting, visit the Invixium support page.
Packaging/Weight/Dimensions:
- Weight: 800 grams (1.76 lbs).
- Dimensions: 190 mm x 105 mm x 50 mm (7.48" x 4.13" x 1.97").
- Packaging: Securely packaged with installation guides, power cables, and mounting hardware.
Best Price Guarantee:
We offer the best price for the Invixium IXM Touch Biometric Terminal in Dubai, UAE. Our price match guarantee ensures competitive pricing for your biometric access control needs.
After-Sales Support:
Our dedicated support team provides assistance with installation, configuration, and ongoing support for the Invixium IXM Touch. We ensure your biometric security system operates smoothly and efficiently.
Get in Touch:
For more information about the Invixium IXM Touch Biometric Terminal, contact our expert team for advice on the best biometric access control solutions for your business.
Stock Availability:
We strive to keep the Invixium IXM Touch in stock for fast shipping. Most orders ship within 2-3 business days, but for urgent requests, please contact us to confirm availability.
Disclaimer:
Product specifications, availability, and pricing are subject to change without notice. Images are for illustration purposes only. Please verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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