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NEOTECH

Zebra MT20xx Handheld Mobile Computer

Zebra MT20xx Handheld Mobile Computer

Regular price Dhs. 5,050.00 AED
Regular price Dhs. 5,100.00 AED Sale price Dhs. 5,050.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra MT20xx Series Handheld Mobile Computer is designed for superior data capture and mobility in demanding environments such as warehouses, retail stores, and distribution centers. This series combines durability, high-performance scanning, and ergonomic design to facilitate efficient inventory management and asset tracking.

Key Features

  • Advanced Scanning Capability: Equipped with high-performance scanners that capture 1D and 2D barcodes quickly and accurately, even from a distance or when barcodes are damaged or poorly printed.
  • Rugged Design: Constructed to withstand multiple drops onto concrete and exposure to dust and water, making it suitable for tough industrial environments.
  • Ergonomic and Lightweight: Designed for comfort and ease of use during long shifts, helping to reduce fatigue among workers.
  • Wireless Connectivity: Features advanced wireless technology, including Bluetooth and Wi-Fi, ensuring seamless communication and real-time data updates.

Product Quality and Performance

  • High Durability: Meets rigorous industry standards for drop, shock, and environmental resistance, ensuring long-term reliability and performance.
  • Powerful Battery Life: Offers extended battery options for full-shift operation without the need for recharging.

Specifications

  • Operating System: Typically equipped with an industry-standard OS that supports a wide range of applications and software solutions.
  • Display: Features a high-resolution screen that is easy to read under various lighting conditions and is durable enough to resist scratches and impacts.
  • Processor: Powered by a robust processor capable of handling multiple tasks and complex applications swiftly.
  • Memory: Comes with ample memory to support extensive data collection and application usage.

Purpose of Use

Ideal for businesses that require a robust mobile device for scanning and data collection tasks within retail, warehouse settings, or during field operations.

How to Use

  • Setup: Configure the device with necessary software applications, connect it to your network, and calibrate the scanner according to your operational needs.
  • Operation: Use the device throughout your operations for scanning items, updating inventory levels, and capturing data for order processing or asset tracking.

Supported OS/Application/Industries

  • System Compatibility: Supports various operating systems tailored for enterprise use, ensuring compatibility with existing IT infrastructure.
  • Industry Suitability: Perfect for sectors like retail, manufacturing, logistics, and other industries where robust data capture is crucial.

Benefits & Compatibility

  • Enhanced Productivity: Improves operational efficiency with fast scanning technology and real-time data access.
  • Versatility and Adaptability: Customizable to meet the specific needs of different operational environments and tasks.

Warranty and FAQs

  • Warranty: Includes a comprehensive warranty that covers hardware malfunctions and software issues, providing peace of mind.
  • FAQs: NEO Digital’s website offers a detailed FAQ section to help users with device setup, maintenance, and troubleshooting.

Delivery Services (UAE)

  • Reliable and Quick Delivery: NEO Digital ensures that the MT20xx series is delivered efficiently and securely across the UAE, enabling businesses to quickly benefit from its capabilities.

After Sales Support

  • Extensive Customer Support: Provides robust after-sales service, including technical support, software updates, and routine maintenance to ensure the device continues to perform optimally.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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