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NEOTECH

Zebra ZXP Series 1 Single Side ID Card Printer

Zebra ZXP Series 1 Single Side ID Card Printer

Regular price Dhs. 2,950.00 AED
Regular price Dhs. 3,050.00 AED Sale price Dhs. 2,950.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The Zebra ZXP Series 1 Single Side ID Card Printer is a compact and cost-effective solution designed for low-volume, single-sided card printing applications. This printer is ideal for small businesses, schools, and membership programs where space and budget are limited, but quality and reliability are still essential.

Key Features

  • Direct-to-Card Printing: Utilizes dye-sublimation printing technology to produce vibrant and sharp images directly onto the surface of plastic cards.
  • User-Friendly Interface: Features an intuitive design with easy-to-understand controls and a simple setup process.
  • Compact Design: Its small footprint makes it suitable for any office or workspace where space is at a premium.
  • Eco-Friendly Printing: Includes eco-friendly print cartridges which are easy to replace and reduce waste.

Product Quality and Performance

  • Print Quality: Offers a print resolution of 300 dpi, ensuring clear and professional-looking cards.
  • Speed: Capable of printing up to 500 monochrome cards per hour and 120 full-color cards per hour, making it efficient for quick print jobs.
  • Reliability: Engineered to be dependable for continuous use in various environments.

Specifications

  • Printing Capability: Single-sided printing.
  • Connectivity: Comes with USB connectivity for straightforward integration with existing systems.
  • Media Handling: Supports standard CR80 card size and various thicknesses, accommodating a range of ID card needs.

Purpose of Use

Perfect for creating employee IDs, student IDs, loyalty cards, and other personalized identification cards in settings where moderate output is needed.

How to Use

  • Setup: Install the printer drivers on your computer, connect the printer via USB, and load the card stock and ribbon.
  • Operation: Design cards using the provided software or a compatible application, and send the print job to the printer. The ZXP Series 1 will print your design onto the card in a single pass.

Supported OS/Application/Industries

  • System Compatibility: Compatible with Windows operating systems, ensuring it can integrate smoothly with most computer setups.
  • Industry Suitability: Ideal for educational institutions, small to medium-sized businesses, and retail outlets.

Benefits & Compatibility

  • Cost Efficiency: Offers an affordable entry point into card printing without sacrificing quality.
  • Flexibility: Capable of handling a variety of card printing tasks, from basic photo IDs to more complex badges with color coding.

Warranty and FAQs

  • Warranty: Includes a standard manufacturer's warranty for peace of mind.
  • FAQs: NEO Digital’s website provides an extensive FAQ section that covers common operational questions and troubleshooting tips.

Delivery Services (UAE)

  • Prompt and Secure Delivery: Ensures fast and reliable delivery across the UAE, enabling businesses to quickly set up their ID printing capabilities.

After Sales Support

  • Robust Customer Support: Offers comprehensive after-sales support, including technical assistance and maintenance tips to ensure optimal operation.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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