NEO Digital
BTP-L730 3" Thermal waybill printer
BTP-L730 3" Thermal waybill printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Speed up your shipping processes with the BTP-L730 3" Thermal Waybill Printer. Designed for high-volume, reliable printing of waybills and shipping labels.
Overview:
The BTP-L730 3" Thermal Waybill Printer is an essential tool for logistics and shipping companies requiring fast, efficient, and reliable printing of waybills and shipping labels. This printer is specially designed to handle high-volume tasks with ease, ensuring your operations run smoothly and without interruptions.
Product Description:
This robust thermal printer offers a practical solution for generating shipping documents and labels up to 3 inches wide. It features advanced thermal technology, eliminating the need for ink or toner, which can significantly reduce maintenance costs and increase uptime. The BTP-L730 integrates seamlessly with most shipping and logistics software, offering USB and Ethernet connectivity for versatile setup options.
Key Features:
- Thermal Printing Technology: Delivers durable, high-quality prints quickly and efficiently.
- Compact Design: Saves valuable desk space with its small footprint.
- High Print Speed: Capable of printing at speeds that keep pace with demanding shipping and logistics environments.
- Versatile Connectivity: Includes USB and Ethernet connections for easy integration into existing systems.
- Durable Construction: Built to withstand the rigors of a busy shipping dock or warehouse.
Product Quality and Performance:
The BTP-L730 3" Thermal Waybill Printer is engineered to perform in high-pressure settings, providing consistent reliability and minimal downtime. It produces sharp, clear labels that are resistant to smudging and fading, even in tough conditions.
Specifications:
- Print Method: Direct thermal
- Print Width: Up to 3 inches
- Resolution: 203 DPI
- Connectivity Options: USB, Ethernet
- Print Speed: Up to 150mm per second
Purpose of Use:
- Shipping and Logistics: Efficiently prints waybills, shipping labels, and receipts.
- Warehousing: Labels warehouse bins and shipping crates.
- Retail: Generates price tags and inventory labels on demand.
How to Use:
- Setup: Connect the printer to your computer or network using the USB or Ethernet port.
- Install Software: Install any required drivers or software to integrate the printer with your systems.
- Load Media: Insert rolls of thermal paper or labels up to 3 inches wide.
- Print Commands: Send print commands from your logistics or shipping software.
- Maintenance: Regularly clean the print head and roller to maintain optimal performance.
Supported Applications/Industries:
- E-commerce: Print shipping labels for packages quickly and clearly.
- Manufacturing: Label parts and shipments to streamline production and distribution.
- Healthcare: Create labels for medical supplies and equipment.
Benefits & Compatibility:
- Efficiency: Speeds up the process of label and waybill printing, improving overall workflow.
- Cost-Effective: Saves on ink, toner, and maintenance costs with thermal printing technology.
- Ease of Integration: Compatible with most shipping and logistics software, facilitating a seamless operation.
Warranty and FAQs:
Includes a standard manufacturer's warranty, ensuring protection against defects. An FAQ section provides quick answers to common operational questions.
Packaging/Weight/Dimension:
- Packaging: Securely packed to prevent damage during shipping.
- Weight: Designed to be lightweight for easy relocation.
- Dimensions: Compact design to fit easily in tight spaces.
Shop Today & Receive Your Delivery:
Order the BTP-L730 3" Thermal Waybill Printer today and enhance your shipping efficiency. Enjoy fast delivery and responsive customer service.
Best Price Guarantee:
We offer competitive pricing on our thermal printers. If you find a lower price elsewhere, we'll match it.
After Sales Support:
Our expert team is ready to assist with any setup or operational queries, ensuring you get the most out of your printer.
Request for Customer Reviews and Testimonials:
We encourage users to share their experiences with the BTP-L730 to help us continue improving our products and services.
Stock Availability:
Contact our customer service for up-to-date stock information and to inquire about bulk purchasing options.
Get in Touch:
For more details or assistance with the BTP-L730 3" Thermal Waybill Printer, please contact our support team.
Disclaimer:
Product specifications and availability are subject to change without notice. Always confirm with our sales team before making a purchase to ensure satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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