NEO Digital
ACEASIA Smart Camera Home Security System zm-1
ACEASIA Smart Camera Home Security System zm-1
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your home or business security with the ACEASIA ZM-1 Smart Camera System. This advanced camera offers real-time surveillance, HD video, motion detection, and remote access to keep you connected and secure around the clock." (249 Characters)
Overview
The ACEASIA ZM-1 Smart Camera Home Security System is designed to offer cutting-edge surveillance technology that integrates seamlessly into any home or business environment. Featuring high-definition video, motion alerts, and easy installation, the ZM-1 provides an all-encompassing solution for monitoring and protecting your property.
Product Description
The ZM-1 model from ACEASIA combines sleek design with powerful functionality. It includes a high-resolution camera that delivers clear, detailed images, even in low light conditions. With Wi-Fi connectivity and remote access via a dedicated app, users can view live footage from anywhere, making it easier to manage security on the go. The system also features two-way audio, allowing for communication with visitors or intruders directly through the camera.
Key Features
- High-Definition Video Capture: 1080p resolution ensures that every detail is sharp and visible.
- Motion Detection Technology: Sends instant alerts to your device when movement is detected.
- Night Vision: Equipped with infrared LEDs for clear video in complete darkness.
- Two-Way Audio: Communicate directly through the camera with built-in microphone and speaker.
- Remote Access: Monitor your property from anywhere using the mobile app on your smartphone or tablet.
Product Quality and Performance
The ACEASIA ZM-1 is constructed with durable materials and designed to withstand both indoor and outdoor conditions. It is IP66-rated, ensuring it can handle dust, rain, and other environmental elements. This camera system undergoes rigorous testing to meet high standards of performance and reliability, providing peace of mind for users.
Specifications
- Camera Resolution: 1080p Full HD
- Connectivity: Wi-Fi enabled
- Night Vision: Infrared night vision up to 30 feet
- Audio: Two-way communication with noise-cancellation technology
- Power Source: Wired power with optional battery backup
- App Compatibility: iOS and Android devices
Purpose of Use
The ZM-1 is ideal for homeowners, small business owners, and anyone needing to monitor their premises. It is particularly useful for watching entrances, driveways, or any area where security is a concern. The system’s flexibility makes it suitable for both indoor and outdoor installation.
How to Use
Setting up the ACEASIA ZM-1 is straightforward: mount the camera using the provided brackets, connect it to your Wi-Fi network, and pair it with the mobile app. Once installed, you can customize settings such as motion sensitivity, recording schedules, and alert notifications through the app.
Supported Environments
This smart camera is designed for use in a variety of settings, from residential homes to retail stores, offices, and warehouses, offering versatile security solutions wherever it is installed.
Benefits & Compatibility
- Enhanced Security: Provides constant monitoring with immediate alert notifications.
- Convenience: Offers remote viewing and management, allowing you to stay connected to your property from anywhere.
- Easy Installation: User-friendly setup process that can be completed without professional help.
Warranty and FAQs
Includes a standard warranty covering defects and malfunctions. The FAQ section on the ACEASIA website provides additional information about operation, troubleshooting, and best practices for device maintenance.
Packaging/Weight/Dimension
- Package Contents: ACEASIA ZM-1 Camera, mounting hardware, power adapter, user manual.
- Weight: Lightweight design facilitates easy mounting and adjustments.
- Dimensions: Compact size allows for discreet placement without compromising surveillance capabilities.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA ZM-1 now to benefit from our efficient shipping and start enhancing your security system immediately.
Best Price Guarantee
We offer the ACEASIA ZM-1 at competitive prices, ensuring you receive the best value for your investment in smart home security.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions, ensuring you get the most out of your ACEASIA smart security system.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA ZM-1 to help us improve and assist other users in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA ZM-1 before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA ZM-1 or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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