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NEOTECH

Zebra MK3100 Micro Kiosk Imager Barcode Scanner

Zebra MK3100 Micro Kiosk Imager Barcode Scanner

Regular price Dhs. 5,210.00 AED
Regular price Dhs. 5,260.00 AED Sale price Dhs. 5,210.00 AED
Sale Sold out
Tax included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview:

The Zebra MK3100 Micro Kiosk Imager Barcode Scanner is a versatile and interactive device designed to enhance customer engagement through self-service applications. Ideal for retail, hospitality, and other service-oriented environments, the MK3100 combines advanced imaging technology with a user-friendly interface. Its compact and durable design ensures reliable performance, making it an essential tool for improving operational efficiency and customer satisfaction.

Key Features:

  • Interactive Touchscreen: The MK3100 features a 8-inch capacitive touchscreen that provides an intuitive and engaging user experience, allowing customers to easily navigate menus, check prices, and access information.
  • Advanced Imaging Technology: Utilizes state-of-the-art imaging technology to deliver rapid and precise scanning of both 1D and 2D barcodes, including barcodes on mobile devices and digital screens.
  • Versatile Connectivity: Supports multiple connectivity options, including Wi-Fi, Ethernet, and USB, ensuring seamless integration with existing systems and networks.
  • Durable Construction: Built to withstand the rigors of daily use in busy environments, the MK3100 features a robust construction that ensures long-term reliability.
  • Customizable Interface: The open Android platform allows for easy customization and integration of third-party applications, tailoring the kiosk to specific business needs.
  • Compact Design: The small footprint saves valuable space, making it perfect for environments with limited space while maintaining high performance.
  • Eco-Friendly Materials: Constructed with sustainable materials, reflecting Zebra’s commitment to environmental responsibility.

Product Quality and Performance:

The Zebra MK3100 Micro Kiosk Imager Barcode Scanner is known for its superior quality and performance. Designed to meet high industry standards, it provides consistent and reliable scanning results. Users frequently commend its accuracy, ease of use, and durability, making it a trusted choice for enhancing customer engagement and operational efficiency.

Specifications:

  • Dimensions: 23.2 x 17.9 x 5.3 cm
  • Weight: 1.2 kg
  • Display: 8-inch capacitive touchscreen
  • Processor: TI OMAP 4430 1GHz dual-core processor
  • Memory: 1GB RAM / 4GB Flash
  • Connectivity: Wi-Fi 802.11a/b/g/n, Ethernet, USB
  • Operating System: Android
  • Material Composition: Durable and sustainable plastics

Purpose of Use:

Ideal for retail, hospitality, and other service-oriented environments, the MK3100 addresses the need for interactive and efficient customer self-service. Its advanced technology and compact design make it suitable for use in a variety of settings, enhancing customer satisfaction and operational efficiency.

How to Use:

  1. Setup: Connect the kiosk to your network using the supported connectivity options (Wi-Fi, Ethernet, or USB).
  2. Operation: Power on the device and configure the settings according to your business needs. Customize the interface and applications to suit your specific requirements.
  3. Maintenance: Regularly clean the screen and housing with a soft, dry cloth. Ensure the device is updated with the latest software for optimal performance.

Supported OS/Application/Industries:

  • Operating Systems: Android
  • Applications: Customer self-service, product information browsing, price checking, loyalty programs, digital signage
  • Industries: Retail, hospitality, healthcare, transportation, entertainment

Benefits & Compatibility:

  • Interactive and Engaging: Provides an intuitive and engaging platform for customers to access information and services.
  • Energy Efficiency: Designed for low power consumption, reducing operational costs.
  • Wide Compatibility: Easily integrates with various systems and applications, enhancing operational flexibility.
  • Increased Productivity: Streamlines customer service processes, improving efficiency and user satisfaction.

Warranty and FAQs:

  • Warranty: One-year comprehensive coverage.
  • FAQs: For common questions, refer to the Zebra product services page. Contact our sales representative for further assistance.

Delivery Services (UAE):

We offer reliable and timely delivery services throughout the UAE, covering major cities and emirates. Our commitment to swift and secure delivery ensures your product arrives in perfect condition.

After Sales Support:

Customer satisfaction is our priority. We provide exceptional after-sales support to address any issues and ensure a seamless user experience.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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