NEO Digital
AECASIA MD116 / MD116i Medical tablet PC
AECASIA MD116 / MD116i Medical tablet PC
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The ACEASIA MD116 / MD116i Medical Tablet PC offers cutting-edge features for healthcare professionals, combining robust performance with portability to facilitate diagnostics and patient management in any setting. Discover how it can transform your medical practice today." (287 Characters)
Overview
The ACEASIA MD116 / MD116i Medical Tablet PC is engineered for the dynamic demands of the healthcare industry. It delivers the computing power needed for intensive medical applications in a portable, user-friendly form factor, making it ideal for professionals on the go.
Product Description
The MD116 / MD116i is equipped with advanced hardware configured specifically for medical environments, ensuring compatibility with clinical software applications. It features a high-resolution touchscreen that supports input via stylus or fingers, even with medical gloves. The tablet is built to withstand frequent sanitization, with a durable casing that resists water and dust, ensuring compliance with hygiene standards essential in medical settings.
Key Features
- Medical-Grade Components: Tailored for healthcare environments with a focus on durability and performance.
- Touchscreen Interface: Responsive and glove-friendly for ease of use in clinical settings.
- Water and Dust Resistance: IP65-rated to withstand rigorous sanitization and use in various medical environments.
- Enhanced Connectivity: Equipped with Wi-Fi, Bluetooth, and optional cellular connectivity for seamless communication and data transfer.
- Long Battery Life: Designed for extended use on a single charge to support healthcare professionals through their shifts.
Product Quality and Performance
The MD116 / MD116i is constructed with high-quality materials that meet medical regulatory standards, ensuring reliability and safety. It undergoes stringent testing to guarantee performance under the stress of medical emergencies and routine care environments.
Specifications
- Display: 11.6" Full HD touch screen optimized for readability and interaction.
- Processor: Powerful CPU options suitable for running complex medical software.
- Memory & Storage: Options to suit various data needs and software requirements.
- Battery: High-capacity battery designed for long-lasting use.
- Certifications: Meets necessary medical certifications for patient and operator safety.
Purpose of Use
This tablet is designed for healthcare professionals who require mobile computing solutions for patient record management, medical imaging, and real-time data access both inside and outside medical facilities.
How to Use
To operate the MD116 / MD116i, simply power on the device, log into the necessary medical applications, and begin your assessments or reviews. The intuitive interface allows quick access to patient records, diagnostic tools, and communication platforms.
Supported Environments
The MD116 / MD116i is ideal for hospital rounds, in-field medical services, emergency response scenarios, and any medical facility where mobility and reliable data access are crucial.
Benefits & Compatibility
- Mobility and Flexibility: Enables doctors and nurses to carry a full range of computational tools directly to the patient's side.
- Robust Data Management: Facilitates efficient management of patient data and integrates smoothly with hospital systems.
- Reliable Operation: Built to perform in the demanding environments of healthcare facilities.
Warranty and FAQs
Includes a comprehensive warranty covering defects in materials and workmanship. FAQs available to help with troubleshooting and maximize device utility.
Packaging/Weight/Dimension
- Package Contents: ACEASIA MD116 / MD116i Tablet, charging cable, user manual, and optional accessories like a stylus or carrying case.
- Weight: Lightweight design for ease of portability.
- Dimensions: Compact and slim, making it easy to handle and carry.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA MD116 / MD116i today and benefit from our quick delivery services, ensuring your healthcare facility can enhance its capabilities without delay.
Best Price Guarantee
We offer the ACEASIA MD116 / MD116i at competitive prices, ensuring you receive the best value for your investment in medical technology.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or questions, ensuring you get the most out of your ACEASIA medical tablet.
Request for Customer Reviews and Testimonials
We encourage customers to share their experiences with the ACEASIA MD116 / MD116i to help us continue improving and assisting other healthcare providers in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA MD116 / MD116i before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA MD116 / MD116i or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All information provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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