NEO Digital
ACEASIA PPC-419 EHL
ACEASIA PPC-419 EHL
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched durability and efficiency with the ACEASIA PPC-419 EHL Panel PC. Engineered with Intel Elkhart Lake processors and a robust design, this Panel PC is perfect for challenging industrial environments, ensuring reliability and superior performance." (273 Characters)
Overview
The ACEASIA PPC-419 EHL Industrial Panel PC is engineered for reliability and performance in demanding industrial settings. With advanced Intel Elkhart Lake technology, this Panel PC delivers enhanced processing power, making it ideal for applications that require robust operational capabilities.
Product Description
The PPC-419 EHL features a 19-inch touchscreen that provides ample space for interface interaction, optimized for both usability and readability in industrial environments. Its fanless design enhances reliability by reducing mechanical failures and maintenance needs, while the IP65-rated front panel offers protection against dust and water ingress, ensuring the device operates effectively even in harsh conditions.
Key Features
- Intel Elkhart Lake Processor: Offers superior performance for complex industrial applications.
- 19-Inch Touchscreen: Large display for easy interaction and clear visibility.
- Fanless Design: Maximizes reliability and minimizes maintenance.
- IP65-rated Front Panel: Ensures protection against environmental elements.
- Flexible Connectivity: Equipped with numerous I/O ports for easy integration into existing systems.
Product Quality and Performance
Constructed with high-quality, durable materials, the PPC-419 EHL is built to withstand the rigors of industrial use. It is designed to perform consistently under extreme conditions, ensuring longevity and dependability for critical industrial operations.
Specifications
- Processor: Intel Elkhart Lake series
- Display: 19-inch LED-backlit LCD with touchscreen functionality
- Memory & Storage: Customizable options to meet specific needs
- Operating Systems: Supports Windows 10 IoT and Linux
- Certifications: IP65 front protection, suitable for various industrial applications
Purpose of Use
The PPC-419 EHL is perfectly suited for use in automation, process control, and HMI applications in sectors like manufacturing, logistics, and energy management, where accurate and reliable machine interaction is crucial.
How to Use
Easily install the PPC-419 EHL in your facility using its VESA-compatible mounts. Connect it to your network and peripherals via its comprehensive I/O ports, and it's ready to handle your specific applications with ease. The device's user-friendly interface ensures smooth operation and easy integration into your workflows.
Supported Industries
This Panel PC is ideal for industries requiring durable and powerful computing solutions, such as automotive manufacturing, pharmaceuticals, food processing, and more, where environmental resilience and processing power are essential.
Benefits & Compatibility
- Increased Efficiency: Speeds up operations with its powerful CPU and responsive touchscreen.
- Robust Durability: Built to last in tough industrial environments, reducing downtime and repair costs.
- User-Friendly Interface: Simplifies complex processes, enhancing user productivity and operational accuracy.
Warranty and FAQs
Comes with a comprehensive warranty that covers manufacturing defects and performance issues. Our FAQ section provides further support for installation, operation, and maintenance to help maximize the device’s utility.
Packaging/Weight/Dimension
- Package Contents: ACEASIA PPC-419 EHL Panel PC, power adapter, user manual, and mounting hardware.
- Weight: Designed for easy handling and secure installation.
- Dimensions: Compact design ensures it fits into a variety of industrial spaces.
Shop Today & Receive Your Delivery Fast!
Order your ACEASIA PPC-419 EHL today and take advantage of our fast delivery services, ensuring that you can enhance your industrial capabilities without significant delays.
Best Price Guarantee
We offer the ACEASIA PPC-419 EHL at competitive prices, ensuring you get excellent value for your investment in top-tier industrial computing.
After Sales Support
Our dedicated support team is ready to assist with any technical issues or inquiries, ensuring you get the most out of your ACEASIA PPC-419 EHL.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the ACEASIA PPC-419 EHL to help us continue improving and to assist other businesses in making informed decisions.
Stock Availability
Please contact us to confirm the availability of the ACEASIA PPC-419 EHL before placing your order, as inventory levels can fluctuate.
Get in Touch
For more information about the ACEASIA PPC-419 EHL or other inquiries, please contact our customer service team. We are here to provide detailed product insights and exceptional support.
Disclaimer
All content provided is for informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately reflect the actual product. Prices and availability are subject to change. Please verify all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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