NEOTECH
Phomemo PM-245-BT Thermal Shipping Label Printer
Phomemo PM-245-BT Thermal Shipping Label Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Phomemo PM-245-BT Thermal Shipping Label Printer – Your Business’s Shipping Solution"
Overview:
Maximize your shipping operations with the Phomemo PM-245-BT Thermal Shipping Label Printer, designed to cater to the needs of small to medium-sized businesses. This printer offers seamless Bluetooth connectivity, allowing for efficient label printing directly from your device. It's perfect for creating high-quality shipping labels quickly, ensuring your products move smoothly from warehouse to customer.
Product Description:
The Phomemo PM-245-BT is a powerful thermal shipping label printer that simplifies the creation of shipping labels, barcodes, and other necessary paperwork for logistics. With its Bluetooth technology, you can print wirelessly from any compatible device, enhancing your operational efficiency. This printer supports a wide range of label sizes, making it highly versatile for various business applications.
Key Features:
- Bluetooth Connectivity: Wirelessly connect to mobile devices for hassle-free label printing.
- Thermal Printing Technology: Print high-quality labels without the need for ink or toner.
- High-Speed Output: Capable of printing labels quickly to keep up with demanding shipping needs.
- Durable Design: Built to withstand the rigors of a busy shipping environment.
- Energy-Efficient: Reduces operating costs with its eco-friendly printing process.
Product Quality and Performance:
The PM-245-BT is engineered for durability and reliability, ensuring it performs optimally even under tough conditions. Its thermal printing mechanism provides consistent, clear labels that are resistant to smudging and fading, vital for maintaining readability during shipping and handling.
Specifications:
- Connectivity: Bluetooth
- Print Speed: Up to 150mm/s
- Max Label Width: 4 inches
- Dimensions: 9"x5"x6" inches
- Weight: 2.8 lbs
Purpose of Use:
This label printer is ideal for e-commerce platforms, logistics companies, and any business that requires reliable label printing for shipping. It offers a dependable solution to meet the high demands of daily shipping tasks.
How to Use:
Simply connect your smartphone or computer to the PM-245-BT via Bluetooth, select the label format in the dedicated app or software, load the thermal paper, and start printing. Routine maintenance includes cleaning the print head to ensure continuous high-quality output.
Supported OS/Application/Industries:
The PM-245-BT is compatible with iOS, Android, and Windows devices, making it suitable for a broad range of business settings, particularly in retail and logistics.
Benefits & Compatibility:
With the PM-245-BT, streamline your shipping process by quickly producing durable, readable labels that adhere well to packages. Its compatibility with various label sizes allows for tailored solutions to fit your specific business needs.
Warranty and FAQs:
Phomemo offers a one-year warranty on the PM-245-BT, providing peace of mind and support for any technical issues. For detailed usage tips and troubleshooting, refer to the FAQ section on the NEO Digital website.
Delivery Services (UAE):
NEO Digital provides efficient and secure delivery of the Phomemo PM-245-BT across the UAE, ensuring that businesses can enhance their operations without delay.
After Sales Support:
Our customer support team is committed to offering exceptional after-sales service, ready to assist with any questions or concerns about the PM-245-BT to ensure you maximize its benefits.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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