NEO Digital
UniFi EV Station Pro UC-EV-Station-Pro
UniFi EV Station Pro UC-EV-Station-Pro
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience top-tier electric vehicle charging with the UniFi EV Station Pro, featuring advanced technology for efficient and rapid charging. Available now at NEOTECH.
Overview
The UniFi EV Station Pro (UC-EV-Station-Pro) is a state-of-the-art electric vehicle charging station designed for high-traffic commercial environments and demanding users. This robust charger is equipped with enhanced features to deliver fast, efficient, and reliable charging for all types of electric vehicles.
Product Description
The UniFi EV Station Pro is engineered to support rapid charging with higher power outputs, enabling quicker charge times and increased throughput during peak usage periods. With its durable construction and advanced safety features, the UC-EV-Station-Pro is ideal for installation in public parking areas, commercial properties, and fleet charging stations. It integrates seamlessly with UniFi network management solutions, providing centralized control and real-time monitoring.
Key Features
- High-Speed Charging: Delivers up to 22 kW power to ensure rapid charging of electric vehicles.
- Dual Charging Ports: Equipped with two charging ports to serve multiple vehicles simultaneously.
- Smart Connectivity: Offers Wi-Fi and Ethernet connectivity for integration with UniFi management software for remote monitoring and management.
- Robust Construction: Built to withstand harsh weather conditions, making it suitable for both indoor and outdoor installations.
- Advanced Safety Protocols: Includes built-in protections against overcurrent, overheating, and electrical surges.
Product Quality and Performance
Constructed from premium materials, the UniFi EV Station Pro is designed for longevity and reliability. It meets international standards for safety and efficiency, providing dependable service with minimal maintenance required.
Specifications
- Power Output: Up to 22 kW to accommodate fast charging needs.
- Connectivity: Wi-Fi and Ethernet for full integration with network management tools.
- Compliance: Fully compliant with the latest safety standards for EV charging stations.
- User Interface: Intuitive touchscreen display for easy operation and status monitoring.
- Installation: Flexible installation options with all necessary mounting hardware included.
Purpose of Use
The UniFi EV Station Pro is perfectly suited for commercial venues such as shopping centers, corporate offices, hotels, and public parking facilities. It is also an excellent choice for municipalities and transport companies looking to enhance their EV infrastructure.
How to Use
To install the UniFi EV Station Pro, secure the station at a designated charging area, connect it to the power source, and integrate it with the UniFi network for centralized management. Users can easily plug their vehicle into the station and monitor the charging status via the onsite display or remotely through the UniFi app.
Supported Industries
Ideal for the automotive industry, commercial real estate, hospitality, government sectors, and any organization looking to support sustainable transportation solutions.
Benefits & Compatibility
- Rapid Charge Times: Reduces waiting time for users, enhancing the charging experience.
- Increased Accessibility: Supports a broad range of electric vehicles with standard connectors.
- Energy Management: Integrates with energy management systems to optimize power usage and reduce operational costs.
- Customer Satisfaction: Provides a valuable service to EV users, potentially increasing business from eco-conscious customers.
Warranty and FAQs
Comes with a comprehensive warranty that ensures coverage against defects and malfunctions. A detailed FAQ section is available to help users with setup, usage, and troubleshooting.
Packaging/Weight/Dimension
The unit is securely packaged to ensure safe delivery and comes complete with installation instructions, warranty information, and customer support details.
Shop Today & Receive Your Delivery Across the UAE!
Order the UniFi EV Station Pro from NEOTECH and benefit from our efficient delivery services, ensuring that your EV charging station is set up quickly and ready for use.
Best Price Guarantee
NEOTECH offers the UniFi EV Station Pro at competitive prices, ensuring you get excellent value for a premium electric vehicle charging solution.
After Sales Support
Our dedicated support team is available to assist with any technical queries or operational issues, helping you maximize the utility of your EV charging station.
Request for Customer Reviews and Testimonials
We encourage our customers to share their experiences with the UniFi EV Station Pro to assist others in making informed decisions and to aid us in continuously improving our products and services.
Stock Availability
Please contact us directly to verify the current availability of the UniFi EV Station Pro. We strive to maintain accurate stock levels to meet your needs promptly.
Get in Touch
For more detailed information or assistance with your purchase of the UniFi EV Station Pro, contact our support team. We are committed to providing personalized assistance tailored to your specific needs.
Disclaimer
All information provided is for general informational purposes only and may change without notice. Product images are for illustration purposes only and may not fully represent the actual product. Prices and availability are subject to change; please confirm all details with our sales team before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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