NEO Digital
HP 15-DW4028NIA Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
HP 15-DW4028NIA Laptop - 12th Gen i7-1255U, 8GB, 512GB SSD, NVIDIA GEFORCE MX550 2GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your computing experience with the HP 15-DW4028NIA, powered by a 12th Gen Intel i7-1255U, NVIDIA GeForce MX550, 8GB RAM, and a 512GB SSD. Ideal for professionals and gaming enthusiasts.
Overview:
The HP 15-DW4028NIA is engineered for those who prioritize both performance and portability. Equipped with the latest 12th Gen Intel Core i7-1255U processor and an NVIDIA GeForce MX550 graphics card, this laptop is designed to handle demanding tasks effortlessly. Whether it's professional software applications, video editing, or gaming, the HP 15-DW4028NIA meets all your needs with its 15.6-inch Full HD display, providing crystal-clear visuals and vibrant colors.
Product Description:
Optimized for performance, the HP 15-DW4028NIA combines a powerful Intel Core i7 processor with NVIDIA GeForce MX550 graphics to deliver a seamless computing experience. With 8GB of RAM, multitasking becomes smoother, and the 512GB SSD offers ample storage with quick access times. This laptop's 15.6-inch Full HD screen not only enhances your productivity but also elevates your entertainment experience, making it a versatile choice for both work and play.
Key Features:
- Intel Core i7-1255U Processor: Ensures top-tier performance with efficient power management.
- NVIDIA GeForce MX550 2GB Graphics: Delivers outstanding graphical output for creative tasks and gaming.
- 512GB SSD: Provides plenty of storage while ensuring fast system responsiveness.
- 8GB RAM: Aids in efficient multitasking and smooth operation.
- 15.6-inch FHD Display: Offers vibrant visuals and detailed images for an immersive experience.
- Sleek and Portable: Easy to carry, ideal for professionals on the move.
Quality and Performance:
Built to last, the HP 15-DW4028NIA goes through rigorous testing to ensure durability and reliability. It's crafted to perform under various conditions, making it a reliable companion for busy professionals and avid gamers.
Specifications:
- Processor: 12th Gen Intel Core i7-1255U
- Graphics: NVIDIA GeForce MX550 2GB
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 15.6-inch Full HD (1920 x 1080)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for professionals involved in graphic design, video editing, and other multimedia fields, as well as gamers looking for a laptop that can handle the latest gaming titles without compromise.
How to Use:
Maximize your HP 15-DW4028NIA's performance by keeping the system updated, managing storage effectively, and customizing graphics settings via the NVIDIA control panel for optimal gaming and application use.
Supported OS/Application/Industries:
Comes with Windows 11 Home pre-installed, making it suitable for a wide range of applications and industries, including creative fields, IT development, and casual gaming.
Benefits & Compatibility:
This laptop offers the perfect blend of power and agility, making it capable of handling demanding software while providing enough portability for on-the-go use.
Warranty and FAQs:
The HP 15-DW4028NIA comes with a standard 1-year warranty. For additional support, visit the HP support portal or contact our customer service directly.
Packaging/Weight/Dimension:
Securely packaged to ensure safety during transit. The laptop weighs approximately 1.75 kg and measures 35.85 x 24.2 x 1.99 cm, providing a balance of screen size and easy portability.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-DW4028NIA today and enjoy fast, reliable delivery across the UAE. Get ready to take your productivity and gaming to the next level with our efficient delivery services.
Best Price Guarantee:
We offer the best price for the HP 15-DW4028NIA. If you find a lower price elsewhere, we'll match it, ensuring you receive the best deal available.
After Sales Support:
Our dedicated after-sales team is here to ensure you have a seamless experience with your new HP laptop. Contact us for any post-purchase questions or assistance you might need.
Request for Customer Reviews and Testimonials:
We value your feedback! If you have purchased the HP 15-DW4028NIA, please share your experience to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-DW4028NIA before placing your order. We strive to keep accurate stock levels and will inform you of any changes as soon as possible.
Get in Touch:
For more information or specific inquiries about the HP 15-DW4028NIA, our customer service team is ready to assist you. Contact us today for personalized support and expert advice.
Disclaimer:
All information about the HP 15-DW4028NIA is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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