NEOTECH
HP PAVILION 14T-EK1000 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 14" FHD, Touch X360
HP PAVILION 14T-EK1000 Laptop - 13th Gen i7-1355U, 16GB, 1TB SSD, 14" FHD, Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Embrace flexibility and power with the HP Pavilion 14T-EK1000 x360, equipped with a 13th Gen i7 processor, 16GB RAM, and 1TB SSD. Explore its 14" FHD touchscreen capabilities. Available exclusively at NEOTECH.
Overview:
The HP Pavilion 14T-EK1000 x360 is a top-tier convertible laptop designed to cater to both demanding professionals and multimedia enthusiasts. Featuring a 13th Gen Intel Core i7-1355U processor, 16GB of RAM, and a 1TB SSD, it offers substantial power and storage to handle intensive tasks and multitasking with ease. Its 14-inch Full HD touchscreen supports multiple modes, making it an excellent choice for those who value versatility and performance.
Product Description:
This HP Pavilion x360 model stands out with its ability to adapt to various needs through its 360-degree hinge, allowing it to function as a laptop, tablet, stand, or tent. The powerful Intel Core i7-1355U processor provides fast and efficient performance, suitable for everything from complex computations to high-definition video streaming. The 16GB of RAM ensures smooth operation, while the 1TB SSD offers plenty of storage for all your files, applications, and media. The 14-inch FHD touchscreen display delivers vivid visuals and responsive touch interactions, enhancing both work and play.
Key Features:
- Processor: 13th Gen Intel Core i7-1355U, optimized for high-speed processing and energy efficiency.
- Memory: 16GB RAM facilitates flawless multitasking.
- Storage: 1TB SSD for extensive storage space with quick access.
- Display: 14-inch FHD Touchscreen with a flexible 360-degree hinge for versatile use.
- Design: Sleek, lightweight, and portable, ideal for dynamic work environments.
- Battery Life: Durable battery life supports prolonged use, suitable for busy lifestyles.
Product Quality and Performance:
The HP Pavilion 14T-EK1000 x360 is designed with premium materials that ensure durability and longevity. It performs reliably under various conditions, suitable for rigorous daily use. The device's cooling system maintains optimal performance without overheating, even during extended sessions.
Specifications:
- Dimensions: 324 x 222 x 19 mm
- Weight: Approximately 1.56 kg
- Operating System: Windows 11 Home
- Connectivity: Wi-Fi 6, Bluetooth 5.2, USB-C, HDMI, and more.
Purpose of Use:
Ideal for users seeking a powerful laptop that can double as a tablet for presentations, note-taking, or creative projects. Its robust configuration is suited for business professionals, creatives, and students.
How to Use:
Utilize the HP Pavilion 14T-EK1000 x360 in various configurations to suit your specific task—whether typing reports, watching videos, giving presentations, or creating artwork.
Supported OS/Application/Industries:
Perfect for a wide range of applications from business analytics and graphic design to educational purposes and casual entertainment, thanks to its powerful processor and versatile design.
Benefits & Compatibility:
The laptop's convertible design and touchscreen enhance its utility, making it exceptionally versatile for interactive tasks and presentations. It is compatible with a range of peripherals through its comprehensive connectivity options.
Warranty and FAQs:
Includes a standard one-year warranty from HP, with extended options available through NEOTECH for added protection and peace of mind.
Packaging/Weight/Dimension:
The laptop is securely packaged with robust protection to ensure safe delivery. It includes all necessary accessories for immediate setup and use.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP Pavilion 14T-EK1000 x360 from NEOTECH and take advantage of our swift and reliable delivery services across the UAE, along with competitive pricing and exceptional customer service.
Best Price Guarantee:
NEOTECH ensures the best prices for the HP Pavilion 14T-EK1000 x360. Should you find a lower price elsewhere, we promise to match it.
After Sales Support:
NEOTECH is dedicated to providing outstanding after-sales support. Our team is ready to assist with any queries or issues to ensure you have the best experience with your new laptop.
Request for Customer Reviews and Testimonials:
We encourage our customers to share their experiences with the HP Pavilion 14T-EK1000 x360, helping others make informed decisions and aiding us in continually improving our services.
Stock Availability:
Contact NEOTECH to confirm the availability of the HP Pavilion 14T-EK1000 x360 before placing your order to ensure there are no delays.
Get in Touch:
For more information or assistance with your purchase of the HP Pavilion 14T-EK1000 x360, reach out to NEOTECH’s customer service team. We are here to help with all your technology needs.
Disclaimer:
All information regarding the HP Pavilion 14T-EK1000 x360 Laptop is for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately represent the actual product. Always verify product details with NEOTECH's sales team before making a purchase to ensure accuracy and complete satisfaction
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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