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NEOTECH

DASCOM DP-80

DASCOM DP-80

Regular price Dhs. 3,559.00 AED
Regular price Dhs. 3,609.00 AED Sale price Dhs. 3,559.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The DASCOM DP-80 is a robust printer designed for environments that demand high-speed and high-volume printing. It combines exceptional print quality, durability, and user-friendly features to support the rigorous needs of busy workplaces like call centers, logistic operations, and large offices.

Key Features

  • High-Speed Outputs: Delivers print speeds of up to 45 pages per minute, enabling faster workflow and productivity.
  • Advanced Print Quality: Offers high-resolution printing up to 2400 dpi for sharp, clear documents.
  • Heavy-Duty Performance: Built to handle a high monthly duty cycle of up to 200,000 pages without compromising performance.
  • Eco-Friendly Operations: Features energy-efficient technologies that reduce power consumption and help lower operating costs.
  • Comprehensive Connectivity: Includes Ethernet, USB, and optional wireless connectivity for seamless integration into existing networks.

Product Quality and Performance

The DP-80 is designed for longevity and reliability, crafted to perform consistently under the demands of heavy use. Its sturdy construction and advanced technology ensure continuous operation with minimal maintenance. Feedback from users underscores its dependability and superior performance, particularly in high-pressure settings.

Specifications

  • Dimensions: 18" x 16" x 14"
  • Weight: 30 pounds
  • Printing Technology: Direct Thermal / Thermal Transfer
  • Maximum Print Speed: 45 ppm
  • Monthly Duty Cycle: Up to 200,000 pages
  • Paper Capacity: 600 sheets standard, expandable to 1,200 sheets
  • Energy Efficiency: Energy Star certified for optimal energy efficiency

Purpose of Use

The DP-80 is ideally suited for sectors with extensive printing needs, such as financial institutions, educational settings, and healthcare facilities. It excels in applications that require rapid output and high-volume printing, such as producing reports, patient records, or educational materials.

How to Use

Get optimal results from your DASCOM DP-80 by following these steps:

  1. Setup: Follow our straightforward installation instructions to quickly get your printer up and running.
  2. Daily Use: Leverage the user-friendly interface for efficient management of print jobs.
  3. Maintenance: Perform regular maintenance as outlined in the user manual to ensure lasting performance.
  4. Troubleshooting: Access our detailed troubleshooting guide to resolve issues swiftly.

Supported OS/Application/Industries

The DP-80 supports various operating systems including Windows, macOS, and Linux, ensuring it can be integrated into almost any business environment. Its robust functionality makes it particularly useful in industries requiring reliable, high-volume document output.

Benefits & Compatibility

  • Enhanced Productivity: Significantly reduces printing time, helping to streamline business operations.
  • Flexible Integration: Easily connects with various systems and software, enhancing flexibility across business functions.
  • Economic Operation: Low maintenance requirements and high-efficiency consumables keep operating costs down.

Warranty and FAQs

The DP-80 comes with a comprehensive one-year warranty, covering all necessary support and services. Our FAQ section provides quick solutions to common questions, facilitating a smooth operation and maximizing printer uptime.

Delivery Services (UAE)

NEO Digital ensures prompt and secure delivery across the UAE, with meticulous attention to logistics to ensure your DASCOM DP-80 arrives in perfect condition and on time.

After Sales Support

Our dedicated after-sales support team is ready to assist with any inquiries or issues, ensuring you receive the maximum benefit from your DASCOM DP-80 and maintain high productivity levels.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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