NEO Digital
HP 15-FD0012NR (2024) Laptop - 13th Gen i5-1334U, 8GB, 512GB SSD, 15.6" HD
HP 15-FD0012NR (2024) Laptop - 13th Gen i5-1334U, 8GB, 512GB SSD, 15.6" HD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unlock superior efficiency with the HP 15-FD0012NR, equipped with a 13th Gen Intel Core i5-1334U, 8GB RAM, and a 512GB SSD. A perfect blend of performance and portability for professionals and students.
Overview:
The HP 15-FD0012NR (2024) is designed for those who demand reliability and cutting-edge performance. Featuring the latest 13th Gen Intel Core i5-1334U processor, this laptop offers significant enhancements in processing speed and efficiency, suitable for both demanding professional tasks and academic work. The 15.6-inch HD display ensures crisp visuals, making it ideal for both productivity and media consumption.
Product Description:
The HP 15-FD0012NR (2024) combines state-of-the-art technology with practical functionality. It's powered by the new 13th Gen Intel Core i5-1334U processor, which provides advanced computing capabilities for multitasking and demanding applications. With 8GB of RAM, the laptop handles operations smoothly, and the 512GB SSD offers substantial storage space with fast data access speeds. The HD screen delivers vibrant visuals for an engaging viewing experience, while its lightweight design makes it highly portable, perfect for on-the-go usage.
Key Features:
- Intel Core i5-1334U Processor: Latest generation processor ensures top-notch efficiency and speed.
- 8GB RAM: Supports effective multitasking and seamless application use.
- 512GB SSD: Provides plenty of storage with quick boot and load times.
- 15.6-inch HD Display: Offers clear and vivid image quality for an enhanced viewing experience.
- Sleek and Portable: Easy to transport, ideal for professionals and students who travel or commute.
- Robust Build Quality: Durable design that withstands the rigors of daily use.
Quality and Performance:
Built to high standards, the HP 15-FD0012NR (2024) is designed to last, offering reliable performance that can keep up with the demands of daily computing. Whether you're a professional needing a dependable work tool or a student requiring a durable study companion, this laptop is equipped to perform consistently and efficiently.
Specifications:
- Processor: 13th Gen Intel Core i5-1334U
- Memory: 8GB RAM
- Storage: 512GB SSD
- Display: 15.6-inch HD (1366 x 768)
- Operating System: Windows 11 Home
Purpose of Use:
Ideal for users needing a machine that balances performance with mobility. Perfect for business applications, online classes, and casual entertainment.
How to Use:
For optimal performance, regularly update the operating system and software, manage the SSD's storage capacity efficiently, and adjust power settings to extend battery life when needed.
Supported OS/Application/Industries:
Pre-installed with Windows 11 Home, this laptop supports a wide array of applications and is suited for various industries including business, education, and personal use. Its capabilities are particularly beneficial for users who need reliable performance for multitasking and multimedia tasks.
Benefits & Compatibility:
This laptop offers robust performance, making it suitable for handling complex tasks and running demanding applications smoothly. The HD display and substantial SSD storage make it a great choice for users who prioritize speed and display quality.
Warranty and FAQs:
Includes a standard 1-year warranty for hardware defects. Extended support and warranty options are available through HP’s customer service.
Packaging/Weight/Dimension:
Packaged securely to ensure protection during delivery, the HP 15-FD0012NR weighs approximately 1.78 kg and measures 35.85 x 24.2 x 1.79 cm, making it lightweight and portable.
Shop Today & Receive Your Delivery Across the UAE!
Order your HP 15-FD0012NR (2024) today for fast and reliable delivery across the UAE. Experience enhanced productivity and performance with our efficient delivery service.
Best Price Guarantee:
We offer competitive pricing for the HP 15-FD0012NR. Find a lower price elsewhere? We'll match it, ensuring you receive the best deal available.
After Sales Support:
Our dedicated support team is ready to assist you with any questions or issues regarding your new laptop. Contact us for efficient and effective customer service.
Request for Customer Reviews and Testimonials:
We encourage you to share your experiences with the HP 15-FD0012NR to help us improve our products and services and assist other customers in making informed decisions.
Stock Availability:
Please contact us to confirm the availability of the HP 15-FD0012NR (2024) before placing your order. We strive to keep our inventory accurate and will inform you promptly of any changes.
Get in Touch:
For more information or specific inquiries about the HP 15-FD0012NR (2024), our customer service team is ready to assist you. Contact us today for personalized support and expert advice.
Disclaimer:
All information regarding the HP 15-FD0012NR (2024) is provided for general informational purposes only and is subject to change without notice. Product images are for illustration purposes only and may not accurately depict the actual product. Always verify product details, specifications, and availability with our sales team before making a purchase to ensure complete satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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