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NEO Digital

SII MP-A40 series

SII MP-A40 series

Regular price Dhs. 143.00 AED
Regular price Dhs. 193.00 AED Sale price Dhs. 143.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The SII MP-A40 series represents some of the toughest mobile printers on the market, designed specifically for industries requiring robust, portable printing solutions. These printers are engineered to endure drops, bumps, and exposure to elements, making them perfect for field services, logistics, and retail environments where reliability under harsh conditions is crucial.

Key Features

  • High Durability: Certified to withstand drops up to 6 feet and equipped with an IP54 rating for dust and water resistance.
  • Fast Print Speeds: Offers one of the fastest printing speeds in its class at up to 100 mm per second, enhancing productivity in time-sensitive environments.
  • Compact and Lightweight Design: Despite its rugged build, the MP-A40 series is designed for ease of mobility and operation.
  • Wide Media Compatibility: Supports a range of media types and sizes, providing flexibility across various printing needs.
  • Advanced Connectivity Options: Includes Bluetooth and USB interfaces, with optional Wi-Fi for easy integration with existing systems.

Product Quality and Performance

The MP-A40 series is renowned for its exceptional build quality and performance, capable of operating in extreme temperatures and handling multiple drops and bumps without loss of functionality. It’s designed for those who need a reliable printing solution that can keep up with the demands of active fieldwork.

Specifications

  • Dimensions: 150 mm x 130 mm x 61 mm
  • Print Method: Direct thermal printing
  • Resolution: 203 dpi for clear, readable prints
  • Maximum Print Width: 104 mm
  • Battery Life: Capable of printing over 10,000 continuous inches per charge
  • Connectivity: Bluetooth 4.1, USB, optional Wi-Fi

Purpose of Use

The MP-A40 series is ideally suited for applications requiring mobile printing capabilities in extreme conditions, such as delivery services, field sales, and public safety operations. It’s particularly useful for issuing invoices, receipts, and tickets on the go.

How to Use

To effectively utilize the SII MP-A40 series printers:

  1. Installation: Easily integrate the printer with mobile devices or computers via Bluetooth or USB.
  2. Operation: Load the media, ensure the battery is charged, and start printing immediately from any compatible application.
  3. Maintenance: Perform regular cleaning of the printer head and exterior to maintain optimal performance. Store in a clean, dry place when not in use.
  4. Troubleshooting: Consult the comprehensive user manual for quick fixes and support information, or contact NEO Digital’s support team for assistance.

Supported OS/Application/Industries

This series is versatile enough to support various operating systems including Windows, Android, and iOS, making it suitable for multiple applications where printing on the move is required. Its rugged nature makes it especially beneficial for industries like logistics, construction, and emergency services.

Benefits & Compatibility

  • Enhanced Productivity: Fast print speeds reduce wait times and increase transaction efficiency.
  • Reliability in Harsh Conditions: Built to last through tough environments, ensuring continued operation no matter the external conditions.
  • Easy Integration: Compatibility with numerous devices and systems simplifies the deployment process in diverse technological landscapes.

Warranty and FAQs

The MP-A40 series comes with a standard one-year warranty, covering defects and providing support for troubleshooting and repairs. NEO Digital's FAQ section addresses common operational questions, assisting users in maximizing their device’s functionality.

Delivery Services (UAE)

NEO Digital provides fast and secure delivery across the UAE, ensuring that your mobile printers arrive promptly and in excellent condition.

After Sales Support

Our dedicated after-sales support team is ready to assist with any setup or usage inquiries, ensuring you can fully leverage the capabilities of your SII MP-A40 series printers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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