NEOTECH
HP ENVY 15-EY0023DX Laptop - AMD Ryzen 7-5825U, 12GB, 512GB SSD, 15.6" FHD Touch X360
HP ENVY 15-EY0023DX Laptop - AMD Ryzen 7-5825U, 12GB, 512GB SSD, 15.6" FHD Touch X360
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Maximize your efficiency with the HP ENVY 15-EY0023DX, equipped with an AMD Ryzen 7-5825U, 12GB RAM, and a 512GB SSD. Its 15.6" FHD Touch X360 display offers unmatched versatility for professionals and creatives alike.
Overview:
The HP ENVY 15-EY0023DX is a powerful and versatile convertible laptop designed to adapt to any environment, whether it's at work, home, or on the go. Powered by an AMD Ryzen 7-5825U processor and equipped with 12GB of RAM and a 512GB SSD, this laptop also features a 15.6-inch FHD touchscreen that supports 360-degree rotation, perfect for professionals and creatives who need a dynamic tool for their computing needs.
Product Description:
The HP ENVY 15-EY0023DX redefines productivity with its high-performance capabilities and convertible design. The AMD Ryzen 7-5825U processor offers excellent processing power with efficiency, suitable for everything from multimedia projects to intensive multitasking. With 12GB of RAM, this laptop allows for smooth operation across numerous applications, and the 512GB SSD provides ample space for all your files while ensuring fast system boot-up and load times. The 15.6-inch FHD touchscreen delivers vivid visuals and responsive touch control, complemented by the ability to rotate fully into tablet mode, making it ideal for presentations, content creation, or simply enjoying media.
Key Features:
- Processor: AMD Ryzen 7-5825U, robust and efficient for various applications.
- Memory: 12GB RAM, facilitates smooth multitasking.
- Storage: 512GB SSD, offers fast access and large storage capacity.
- Display: 15.6-inch FHD Touch X360, provides crisp, clear visuals and versatile usability.
- Portability: Ergonomic and portable design, suitable for mobile use.
- Battery Life: Long-lasting battery, supports extensive use without the need for constant recharging.
- Security: Enhanced with built-in security features for data protection.
Product Quality and Performance:
The HP ENVY 15-EY0023DX is built with premium materials that ensure durability and longevity. It's designed to meet the demands of high-level performance expected by today's professionals and creatives, delivering both speed and reliability in a sleek package.
Specifications:
- Dimensions: 14.13 x 9.02 x 0.74 inches
- Weight: Approximately 4.42 lbs
- Ports: Includes USB-C, USB-A, HDMI, microSD reader, and headphone/microphone combo.
- Operating System: Windows 11 Home, offering advanced features and a user-friendly interface.
- Connectivity: Latest Wi-Fi and Bluetooth technology for seamless connections to networks and devices.
Purpose of Use:
Ideal for professionals and students in fields that require powerful computing capabilities, such as graphic design, engineering, business analytics, or digital content creation. Also perfect for everyday productivity and entertainment needs.
How to Use:
Leverage the X360 feature for presentations or collaborative work and utilize Windows 11 features to enhance your productivity. Regular maintenance and updates are recommended to keep the laptop running efficiently.
Supported OS/Application/Industries:
This laptop is well-suited for software and applications that demand high processing power and fast graphical performance, compatible with a wide range of professional software used in various industries.
Benefits & Compatibility:
The ENVY 15-EY0023DX combines high processing power with versatile design, making it a valuable tool for anyone who needs a reliable laptop that can also serve as a mobile workstation or entertainment system.
Warranty and FAQs:
Comes with a standard one-year warranty from HP, which includes support for technical issues and hardware malfunctions. Extended warranty options are available for additional coverage.
Packaging/Weight/Dimension:
The laptop comes securely packaged with the laptop itself, a power adapter, and documentation necessary for setup and use. Its dimensions and weight make it a robust yet portable option for users who frequently travel or work remotely.
Shop Today & Receive Your Delivery:
Order your HP ENVY 15-EY0023DX now and take advantage of our reliable delivery services. Enjoy a seamless purchase experience with our dedicated support team ready to assist you.
Best Price Guarantee:
We offer competitive pricing on the HP ENVY 15-EY0023DX. Find a lower price elsewhere? We'll match it to ensure you get the best possible deal.
After Sales Support:
Our commitment to customer satisfaction extends beyond the sale. We provide comprehensive after-sales support to assist with any product-related queries or issues, ensuring a smooth experience with your new laptop.
Request for Customer Reviews and Testimonials:
We value your feedback and encourage you to share your experience with the HP ENVY 15-EY0023DX to help others make informed decisions.
Stock Availability:
While we aim to keep the HP ENVY 15-EY0023DX in stock, availability can vary. Please check our website or contact our sales team for the most current information on stock levels.
Get in Touch:
For any questions about the HP ENVY 15-EY0023DX or assistance with your purchase, please contact our customer service team. We are here to help and ensure you have a satisfying shopping experience.
Disclaimer:
All information about the HP ENVY 15-EY0023DX is provided for general informational purposes only. While we strive to provide accurate and up-to-date information, specifications and availability may change without notice. Please verify all details with our sales team before making a purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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