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NEOTECH

SII LTPD247/347

SII LTPD247/347

Regular price Dhs. 139.00 AED
Regular price Dhs. 189.00 AED Sale price Dhs. 139.00 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Overview

The SII LTPD247/347 series includes high-performance thermal printers engineered for versatility and efficiency in demanding environments. These printers are ideal for a wide range of applications including retail point-of-sale, healthcare labeling, and industrial settings where durability and print clarity are essential.

Key Features

  • High-Speed Printing: Capable of printing at speeds that enhance operational efficiency and reduce wait times for customers.
  • Dual Printing Technology: Offers both direct thermal and thermal transfer printing options, accommodating a broad range of printing needs from durable labels to receipts.
  • Compact Design: Designed to fit into small workspaces without sacrificing performance, making them ideal for environments where space is at a premium.
  • Durable Construction: Features a robust build that withstands the rigors of daily use in high-volume settings.
  • Easy Integration: Comes with multiple connectivity options, including USB, serial, and optional Ethernet or Wi-Fi, ensuring seamless integration into existing systems.

Product Quality and Performance

The LTPD247/347 series is designed for performance, offering reliable and high-quality printing solutions that meet the needs of various professional settings. With thermal printing technology, these printers produce sharp, clear prints and are built to handle continuous operations with minimal maintenance.

Specifications

  • Dimensions: Typically compact, allowing for easy placement in various environments.
  • Print Method: Direct thermal and thermal transfer
  • Resolution: 203 dpi for LTPD247 and 300 dpi for LTPD347
  • Print Speed: Up to 200 mm per second
  • Connectivity: USB, serial, optional Ethernet and Wi-Fi

Purpose of Use

The SII LTPD247/347 printers are specifically designed for businesses that require robust and efficient printing solutions. They are particularly effective in sectors like retail for fast receipt printing, healthcare for patient identification and specimen labeling, and manufacturing for product and shipping labels.

How to Use

To maximize the benefits of the SII LTPD247/347 series printers:

  1. Installation: Connect the printer to your network or device via the preferred connectivity option. Install any necessary drivers or software.
  2. Operation: Configure the printer settings according to your specific requirements. Load the media and start printing.
  3. Maintenance: Regularly clean the printer head and replace ribbons or paper rolls as needed to maintain optimal performance.
  4. Troubleshooting: Refer to the user manual for troubleshooting common issues. Contact NEO Digital’s support team for further assistance.

Supported OS/Application/Industries

These printers are compatible with various operating systems, including Windows, making them adaptable for a range of business applications. Their high-speed and quality printing capabilities make them ideal for dynamic industries requiring reliable label and receipt printing.

Benefits & Compatibility

  • Operational Efficiency: High-speed printing capabilities ensure that workflows remain uninterrupted, enhancing productivity.
  • Flexibility: Support for multiple printing technologies and media types makes these printers highly adaptable to various professional needs.
  • Reliability: Constructed for durability, these printers perform consistently even in high-demand environments.

Warranty and FAQs

The LTPD247/347 series comes with a standard one-year warranty, which covers parts and labor for repairs due to manufacturing defects. NEO Digital's FAQ section offers additional support for setup, operation, and maintenance, helping users effectively manage their printers.

Delivery Services (UAE)

NEO Digital ensures that delivery is prompt and secure across the UAE, guaranteeing that your printers arrive ready for immediate setup and integration.

After Sales Support

Our dedicated support team is available to assist with any setup or operational queries, ensuring you can fully leverage the capabilities of your SII LTPD247/347 series printers.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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