NEOTECH
HP Omen 15-EK0023DX Gaming Laptop - 10th Gen i7-10750H, 16GB, 1TB SSD, NVIDIA Geforce RTX 2070 8GB, 15.6" FHD
HP Omen 15-EK0023DX Gaming Laptop - 10th Gen i7-10750H, 16GB, 1TB SSD, NVIDIA Geforce RTX 2070 8GB, 15.6" FHD
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash your gaming potential with the HP OMEN 15-EK0023DX. Featuring a 10th Gen i7, RTX 2070, 16GB RAM, 1TB SSD, and a 15.6" FHD display, it's built for immersive gaming.
Overview:
The HP OMEN 15-EK0023DX Gaming Laptop delivers exceptional performance for gamers and creators alike. Powered by a 10th Gen Intel Core i7-10750H processor and NVIDIA GeForce RTX 2070 8GB graphics, it handles AAA games and demanding applications with ease. The 15.6-inch Full HD display ensures sharp visuals, while the 1TB SSD provides lightning-fast storage for all your games and files.
Product Description:
Designed for gamers, the HP OMEN 15-EK0023DX features top-tier hardware and a sleek, portable design. Its RTX 2070 graphics card brings ray tracing and DLSS for lifelike visuals, while the high-refresh-rate display offers smooth and fluid gameplay. Enhanced cooling ensures consistent performance, even during intense gaming sessions.
Key Features:
- Processor: 10th Gen Intel Core i7-10750H (6-core, up to 5.0GHz)
- Graphics: NVIDIA GeForce RTX 2070 8GB for immersive gaming
- Memory: 16GB DDR4 for seamless multitasking
- Storage: 1TB PCIe NVMe SSD for fast load times and ample space
- Display: 15.6" FHD (1920 x 1080) with 144Hz refresh rate for smooth visuals
- Design: Sleek, lightweight chassis with customizable RGB keyboard lighting
Product Quality and Performance:
Built with premium materials and advanced cooling, the HP OMEN 15-EK0023DX ensures consistent high-quality performance. It’s engineered for durability and optimized for top-tier gaming experiences.
Specifications:
- Processor: Intel Core i7-10750H
- Graphics: NVIDIA GeForce RTX 2070 8GB
- RAM: 16GB DDR4
- Storage: 1TB PCIe NVMe SSD
- Display: 15.6" FHD (1920 x 1080), 144Hz refresh rate
- Connectivity: Wi-Fi 6, Bluetooth 5.0, USB-C, HDMI, Mini DisplayPort, Ethernet
- Operating System: Windows 10 Home
Purpose of Use:
Perfect for gamers, content creators, and professionals who demand exceptional performance for gaming, video editing, and rendering tasks.
How to Use:
Unbox and power on the laptop. Set up Windows and customize your gaming preferences using the OMEN Command Center. Connect peripherals and install games or software via the 1TB SSD for ultra-fast performance.
Supported Applications/Industries:
Ideal for gaming, 3D rendering, video editing, and software development, making it a versatile choice for entertainment and professional tasks.
Benefits & Compatibility:
RTX 2070 graphics, high-speed SSD storage, and robust cooling make it compatible with the latest AAA games and demanding software, providing unmatched versatility and performance.
Warranty and FAQs:
Includes a 1-year limited hardware warranty. HP offers extended support plans for added protection.
Packaging/Weight/Dimension:
Securely packaged with the HP OMEN 15-EK0023DX laptop, power adapter, and user guide. Lightweight and portable for on-the-go gaming.
Shop Today & Receive Your Delivery Across the UAE!
Order the HP OMEN 15-EK0023DX Gaming Laptop now for reliable delivery across the UAE. Enhance your gaming and productivity with this feature-packed machine.
Best Price Guarantee:
We offer competitive pricing on the HP OMEN 15-EK0023DX. Found it cheaper? We’ll match it for unbeatable value.
After Sales Support:
Our dedicated team is ready to assist with any inquiries, ensuring a smooth and satisfying experience post-purchase.
Request for Customer Reviews and Testimonials:
Share your thoughts! Help others by sharing your experience with the HP OMEN 15-EK0023DX.
Stock Availability:
Contact us to confirm availability of the HP OMEN 15-EK0023DX Laptop for fast delivery.
Get in Touch:
For more information or assistance, connect with our customer support team.
Disclaimer:
All information provided is for informational purposes only and subject to change without notice. Product images are for illustration and may differ from the actual product. Verify all details with our sales team before purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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