NEOTECH
NEOPOS 15" Customer Display 15" Main Screen 10
NEOPOS 15" Customer Display 15" Main Screen 10
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
The Matsuda 15" Customer Display POS system features a dual-screen setup, including a 15" main screen and a 10" customer display, designed for efficient business operations.
Overview:
The Matsuda 15" Customer Display POS system is a dual-screen point-of-sale solution ideal for businesses seeking to improve customer engagement and enhance transaction visibility. This system features a 15-inch main display for operators and a 10-inch customer-facing screen, providing a seamless way to share transaction details, promotions, and other key information with customers in retail, hospitality, and restaurants.
Product Description:
Designed for modern business environments, the Matsuda 15" Customer Display POS system offers a dual-screen setup that improves the efficiency of daily operations. The 15-inch main screen allows operators to easily process transactions and manage inventory, while the 10-inch customer display provides a clear view of transaction details, enhancing customer transparency. The system supports multi-payment options, ensuring fast and efficient transactions. Built for durability and performance, the Matsuda dual-screen POS is perfect for high-traffic business settings.
Key Features:
- Dual-screen setup: Includes a 15-inch main display for operators and a 10-inch customer-facing screen
- User-friendly touchscreen interface: Streamlines transactions and improves speed and accuracy
- Multi-payment support: Accepts cash, credit cards, debit cards, and contactless payments
- Durable design: Built to withstand heavy use in busy retail and hospitality environments
- Energy-efficient performance: Reduces power consumption without compromising functionality
- Customizable software: Compatible with various POS software to fit different business needs
- Compact design: Space-saving solution suitable for retail, hospitality, and restaurant environments
Product Quality and Performance:
The Matsuda 15" Customer Display POS system provides exceptional performance and durability, designed to handle high-volume transactions with ease. Its dual-screen setup enhances both operator efficiency and customer experience, offering clear communication during the payment process. The system’s energy efficiency and compact design make it a practical choice for businesses looking to streamline operations and reduce costs.
Specifications:
- Main Display: 15-inch touchscreen
- Customer Display: 10-inch screen
- Resolution (Main Display): 1024 x 768
- Processor: Quad-core 1.8GHz
- Memory: 4GB RAM
- Storage: 64GB SSD
- Connectivity: USB, Ethernet, Wi-Fi, Bluetooth
- Operating System: Windows, Linux
- Dimensions: 15 x 12 x 7 inches
- Weight: 8 kg
Purpose of Use:
The Matsuda 15" Customer Display POS system is perfect for retail stores, restaurants, and hospitality businesses that want to improve customer interaction and transaction transparency. The dual-screen design allows customers to see transaction details while operators can efficiently manage sales and inventory.
How to Use:
To set up the Matsuda 15" Customer Display POS, simply connect the system to your power source and network. Configure the software for your business needs, and begin processing transactions with the touchscreen interface. The 10-inch customer display ensures customers stay informed throughout the checkout process.
Supported OS/Application/Industries:
The Matsuda 15" Customer Display POS system is compatible with Windows and Linux operating systems, making it flexible for various industries such as retail, hospitality, cafes, and restaurants. Its dual-screen functionality is ideal for businesses that value efficient transactions and customer engagement.
Benefits & Compatibility:
The Matsuda 15" Customer Display POS system offers enhanced customer interaction, efficient transaction processing, and multi-payment support. The system’s dual-screen design improves transparency for customers while allowing operators to process sales quickly and efficiently.
Warranty and FAQs:
The Matsuda 15" Customer Display POS comes with a one-year warranty covering parts and labor. The FAQ section addresses common questions about setup, software compatibility, and payment processing, ensuring smooth operations.
Packaging/Weight/Dimension:
The Matsuda 15" Customer Display POS system is securely packaged with dimensions of 15 x 12 x 7 inches and weighs 8 kg. The package includes the POS system, power cables, and setup instructions for easy installation.
Shop Today & Receive Your Delivery Across the UAE!
Order the Matsuda 15" Customer Display POS system today for fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, and Sharjah. Enhance your business’s transaction processing and customer engagement with this dual-screen POS system.
Best Price Guarantee:
We offer the Matsuda 15" Customer Display POS at competitive prices in the UAE. If you find a better deal, we’ll match it! Shop now and improve your business’s point-of-sale operations with this advanced POS system.
After-Sales Support:
Our after-sales support team is available to assist with installation, troubleshooting, and maintenance for your Matsuda 15" Customer Display POS system. We are committed to ensuring your system operates smoothly and efficiently.
Request for Customer Reviews and Testimonials:
Have you used the Matsuda 15" Customer Display POS? Share your experience! Your feedback helps other businesses make informed purchasing decisions and helps us improve our services.
Stock Availability:
The Matsuda 15" Customer Display POS is available for immediate shipping. Contact us today to verify stock availability and arrange fast delivery to your location.
Get in Touch:
For inquiries about the Matsuda 15" Customer Display POS, including product details, pricing, and availability, reach out to our expert team today. We’re ready to assist you in finding the perfect POS solution for your business.
Disclaimer:
All product details are subject to change without notice. Images are for illustrative purposes only and may not represent the exact product. Please verify all specifications with a Matsuda sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52



WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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