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NEOTECH

HID FARGO HDP5000 ID Card Printer & Encoder

HID FARGO HDP5000 ID Card Printer & Encoder

Regular price Dhs. 10,372.00 AED
Regular price Dhs. 11,086.00 AED Sale price Dhs. 10,372.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

HID FARGO HDP5000 ID Card Printer & Encoder – High-Definition Card Production

Overview:

The HID FARGO HDP5000 ID Card Printer & Encoder sets the standard for high-definition and highly secure card printing technology. Ideal for organizations looking for superior print quality, the HDP5000 enhances card images with stunning clarity and offers robust security features for sensitive applications.

Product Description:

The HID FARGO HDP5000 utilizes retransfer printing technology, which delivers vibrant colors and sharp images by printing a high-quality image onto a film that is then fused onto the card surface. This method not only improves image quality but also provides an additional layer of durability and tamper resistance. It’s an excellent choice for producing multifunctional, secure ID cards with advanced encoding features for magnetic stripes, smart cards, and RFID.

Key Features:

  • High-Definition Printing: Ensures crisp, vibrant print results for every card.
  • Retransfer Technology: Offers enhanced card durability and resistance to tampering.
  • Flexible Encoding Options: Supports magnetic stripe, RFID, and smart card encoding.
  • Modular Design: Allows for easy in-field upgrades and modifications.

Product Quality and Performance:

The HDP5000 is renowned for its reliability and the superior print quality it offers. It’s designed to handle high-volume card issuance with ease, making it suitable for corporate environments, educational institutions, and government agencies.

Specifications:

  • Print Method: High-definition retransfer printing.
  • Resolution: 300 dpi.
  • Card Capacity: 100 card input, 200 card output.
  • Connectivity: USB 2.0, Ethernet, optional Wi-Fi.

Purpose of Use:

This printer is perfect for producing high-security ID cards and badges that require detailed, vibrant imaging and advanced encoding capabilities, particularly suitable for sectors like corporate security, university IDs, and governmental accreditation.

How to Use:

To operate the HID FARGO HDP5000, install the printer drivers and connect the printer to a PC via USB or Ethernet. Load cards and ribbons, select your print and encoding settings through the provided software, and start printing. Regular maintenance includes cleaning and replacing the print head as needed to maintain optimal performance.

Supported OS/Application/Industries:

The printer is compatible with major operating systems including Windows, macOS, and Linux, making it a versatile choice for a variety of industrial applications where high-quality, secure printing is essential.

Benefits & Compatibility:

The HID FARGO HDP5000 enhances card longevity and security, making it ideal for organizations that require dependable, high-quality output. It is compatible with a wide range of card technologies, ensuring that it can meet the diverse needs of various industries.

Warranty and FAQs:

Includes a comprehensive two-year warranty, with additional support and service options available. For more detailed FAQs, visit our NEO Digital product services page or contact our customer service directly.

Delivery Services (UAE):

NEO Digital offers reliable, secure delivery across the UAE, ensuring that your equipment arrives in perfect condition and on schedule.

After Sales Support:

Our after-sales service is dedicated to providing you with ongoing support and assistance, ensuring that your HID FARGO HDP5000 continues to meet your organization’s needs efficiently.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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