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NEOTECH

DASCOME 9 Pins 80-col. Dot Matrix printer 1140 RH

DASCOME 9 Pins 80-col. Dot Matrix printer 1140 RH

Regular price Dhs. 2,480.00 AED
Regular price Dhs. 2,559.00 AED Sale price Dhs. 2,480.00 AED
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Tax included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

DASCOM 1140 RH Dot Matrix Printer – Durable and Efficient Printing

Overview:

The DASCOM 1140 RH Dot Matrix Printer is designed for businesses seeking a robust and reliable printing solution. This model is an enhancement of the standard 1140, featuring a reinforced housing (RH) for increased durability in challenging environments. It's ideal for industries such as logistics, manufacturing, and any setting where printers may face more wear and tear.

Product Description:

Equipped with a 9-pin mechanism, the 1140 RH can handle up to 80 columns, making it suitable for various document types including invoices, multipart forms, and more. This printer combines high-quality print output with enhanced durability, ensuring reliable operation under frequent use or in semi-industrial environments.

Key Features:

  • 9-Pin Printing Technology: Ensures reliable and clear printing for all standard documents.
  • Reinforced Housing: Offers extra protection against dust, moisture, and mechanical stress.
  • Flexible Paper Handling: Supports a range of media types including continuous forms, single sheets, and multipart forms.
  • Compact Design: Fits easily in limited spaces, making it ideal for small to medium-sized workplaces.

Product Quality and Performance:

The DASCOM 1140 RH is built to provide consistent and reliable performance, especially in settings that require a tougher printing solution. Its rugged design enhances its lifespan and reduces the need for frequent maintenance, despite heavy use.

Specifications:

  • Printing Method: Impact dot matrix.
  • Number of Pins: 9 pins.
  • Maximum Print Width: 80 columns.
  • Print Speed: Up to 375 cps (characters per second).
  • Connectivity: USB and Parallel.
  • Ribbon Life: Up to 3 million characters.

Purpose of Use:

This printer is particularly useful in environments like warehouses, workshops, or back offices where printers are exposed to more challenging conditions. It’s also suitable for any business that requires reliable, no-frills printing of documents such as freight documents, work orders, or back-office reports.

How to Use:

Connect the 1140 RH to a power source and your computer system using the USB or parallel interface, install the required drivers, load the appropriate paper or forms, and configure the settings via the printer's onboard control panel. Regular cleaning and routine maintenance such as ribbon replacement will ensure it continues to function effectively.

Supported OS/Application/Industries:

The printer supports various operating systems including Windows, facilitating easy integration into most business environments. Its robust nature makes it ideal for sectors requiring durable equipment for printing tasks.

Benefits & Compatibility:

The reinforced design of the 1140 RH makes it a reliable choice for businesses that need a printer capable of withstanding tough conditions without compromising on print quality or speed. Its compatibility with a variety of paper types and straightforward operation makes it a practical tool for many industrial and back-office applications.

Warranty and FAQs:

Comes with a standard manufacturer’s warranty. Extended warranty options and comprehensive FAQs are available on the NEO Digital support page or through direct customer service interactions.

Delivery Services (UAE):

NEO Digital ensures that all deliveries are handled promptly and securely across the UAE, providing efficient setup services to get your operations up and running without delay.

After Sales Support:

Our dedicated support team offers extensive assistance from setup through to ongoing maintenance, ensuring that your DASCOM 1140 RH meets your printing needs effectively.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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